Ryan Staten

• Responsible for the hiring, training and management of all Behavioral Health Associates
• Responsible for daily operations of the facility to include (school, court, medical appointments, medication administration, safety issues, plant ops needs)
• Orchestrated smooth and efficient program development by collaborating cross-functionally across departments
• Interacted with customers and clients to identify business needs and requirements
• Improved success of program by making proactive adjustments to operations.
• Collaborated with various teams to uncover issues, identify applicable solutions and offer guidance.
• Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
• Maintained a caseload of 17 adolescents and worked closely with agencies/support teams to update progress in the program and implement discharge/transition planning
• Maintained a close; positive relationship with juvenile court system; public school officials, parents, social workers and mentors to address client needs and progress in the program
• Managed payroll/timesheet accuracy for all employees
• Responsible for all medical record filing/documentation

• Responsible for staff schedule and making sure facility was properly staffed 24hrs per/day
• Served as a liaison to facility CEO in regards to any specific needs of the program
• Maintained and updated employee documentations(timesheets, schedules, evaluations, trainings
• Hired, trained and managed all mental health techs on responsibilities of the position
• Managed payroll/timesheets for accuracy
• Represented facility in court hearings for the youth and other case management responsibilities
• Responsible for maintaining the safety and supervision of all staff and youth

• Provided ongoing direction and leadership for program operations.
• Interviewed; hired and trained all mental health techs who were responsible for the safety and supervision of all adolescents
• Responsible for staff scheduling
• Scheduled and supervised staff meetings to discuss new ideas and update participants on program details/ areas for improvement
• Ensured routines and safety of all necessary programming were included in the daily schedule
• Responsible for payroll processing/timesheet accuracy and all changes in employee statuses

• Maintained an open line of communication and support to the unit supervisors; patients and direct care staff to be able to provide pertinent information to the Director of Clinical Services and CEO
• Worked with male and female adolescents ranging from ages 12-21 with mental/behavior diagnoses
• Wrote reports outlining safety issues and potential correction options involving the monitoring/documentation of physical plant needs that directly impact patient/staff safety
• Escorted inspectors and answered questions about facility operations/programming.
• Developed safety training procedures and authored manuals for distribution to staff members through CPI/Verbal De-escalation training
• Responded to any facility emergencies as instructed and with utmost efficiency.
• Transported patients to necessary appointments(Emergency; Medical, Family visits, Court hearings; ect).

House Service Professional

• Provided quality case management and psychotherapeutic services to adolescents and their families
• Maintained an average of 16 patients per caseload
• Served as a member of multidisciplinary team supporting the organization's treatment program and philosophy
• Developed and coordinated individualized discharge/aftercare plans with the clinical team

Mental Health Tech

• Provided direct care to male and female adolescents in the facility
• Transitioned youth to all activities, provided therapy groups and maintained safety and supervision at all times
• Observed and documented all specific behaviors within the residential milieu
• Transported youth to all outside appointments (medical, court, family visits)