Handling day-to-day tickets within Eli Lilly AMS Support in the SAP Security Space within SLA of the business, as the sole onsite user administrator
Responsible for handling the SAP Security SOX audit responses and providing them in a timely manner
POC for all urgent AMS activities and questions
Handle monthly reviews for audit controls
SAP Business Technology platform, role design and implementation coordinator for security roles for the business
Handle daily and monthly process controls in GRC in a timely manner.
Technology Analyst
infosys (Eli Lilly Project)
12.2020 - 09.2022
Handling day-to-day tickets within Eli Lilly AMS Support in the SAP Security Space within SLA of the business
Responsible for handling the SAP Security SOX audit responses and providing them in a timely manner
Training new onsite joiners to get them up to speed in the project to begin working
POC for all urgent AMS activities and questions.
Senior Associate
infosys (Eli Lilly PROJECT)
10.2019 - 12.2020
Handling day-to-day tickets within Eli Lilly AMS Support in the SAP Security Space within SLA of the business (60-100 tickets completed a month)
Responsible for handling the SAP Security SOX audit responses and providing them in a timely manner
Training new onsite joiners to get them up to speed in the project to begin working.
Associate
InFosys (Eli LilLy PROJECT)
09.2018 - 10.2019
Handling of day-to-day tickets within Eli Lilly AMS Support in the SAP Security Space within SLA of the business (Role assignment requests, IDM Requests, Account Creation, Test ID Creation Requests)