Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Ryan Sterling

Toledo,OH

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience

Work History

Learning Ambassador

Amazon
09.2021 - Current
  • Provided exceptional customer service to drive satisfaction.
  • Maintained safe, clean, organized and professional work environment.
  • Monitored progress of new hires and cross trained employees, while adjusting instructional strategies to surpass learning barriers more efficiently.
  • Created, collected, and recorded data on employee progress to determine next steps for individual success.
  • Further Improved customer satisfaction by focusing on critical orders, ensuring packages were loaded onto our trucks on time
  • Operated a forklift when we required extra drivers during peak periods

Order Picker Operator

Home Depot Distribution Center
03.2020 - 08.2021
  • Improved order accuracy by diligently verifying and cross-checking picked items against order lists.
  • Enhanced warehouse efficiency through the proficient operation of pallet jacks, forklifts, and other necessary equipment.
  • Ensured timely order fulfillment by consistently meeting or exceeding picking quotas and deadlines.
  • Maintained a safe work environment with strict adherence to safety protocols and guidelines.
  • Assisted in minimizing product damage by carefully handling items during the picking process.

Shift Lead Supervisor

Dominos Pizza Inc.
01.2018 - 02.2020
  • Improved team efficiency by implementing effective scheduling and task delegation.
  • Enhanced customer satisfaction with exceptional service and prompt resolution of concerns.
  • Trained and mentored new employees, ensuring a smooth onboarding process and seamless integration into the team.
  • Conducted regular inventory checks, maintaining optimal stock levels to meet customer demand without excess waste or surplus.
  • Managed daily cash transactions accurately, reducing discrepancies in financial reports while adhering to strict security protocols.

General Manager

Family Dollar
08.2015 - 01.2018


  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Construction Technician

Toledo Basement Repair
05.2014 - 10.2015
  • Enhanced project safety by conducting regular inspections and enforcing strict adherence to guidelines.
  • Completed projects within budgetary constraints through careful cost analysis and resource allocation.
  • Delivered high-quality craftsmanship with attention to detail in all aspects of construction work.
  • Collaborated with team members to ensure smooth workflow, contributing to timely project completion.
  • Utilized advanced tools and equipment for increased precision, ensuring long-lasting results in completed structures.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Delivery Driver

Oasis Restaurant & Catering
01.2012 - 04.2014
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Kids Department Lead

Shoe Carnival
07.2009 - 10.2011
  • Improved department efficiency by streamlining processes and implementing time-saving strategies.
  • Boosted overall employee morale by fostering a positive work environment and promoting open communication.
  • Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
  • Oversaw efficient inventory stocking and supply rotation.
  • Set up displays and trained employees on current promotions.

Education

Associate of Arts - Music Business Production

Owens Community College
Perrysburg, OH
05.2013

GED -

Roy C. Start High School
Toledo, OH
05.2009

Skills

  • Adaptive Learning
  • Prioritizing Safety
  • Digital Literacy
  • Effective Communication
  • Leadership Development
  • Customer Service
  • Attention to Detail
  • Peer Mentoring

Affiliations

  • I enjoy cooking home made meals and spending quality time with my children.

References

References available upon request.

Timeline

Learning Ambassador

Amazon
09.2021 - Current

Order Picker Operator

Home Depot Distribution Center
03.2020 - 08.2021

Shift Lead Supervisor

Dominos Pizza Inc.
01.2018 - 02.2020

General Manager

Family Dollar
08.2015 - 01.2018

Construction Technician

Toledo Basement Repair
05.2014 - 10.2015

Delivery Driver

Oasis Restaurant & Catering
01.2012 - 04.2014

Kids Department Lead

Shoe Carnival
07.2009 - 10.2011

Associate of Arts - Music Business Production

Owens Community College

GED -

Roy C. Start High School

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Ryan Sterling