Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Ryan Summers

Ryan Summers

La Vergne,Tennessee

Summary

Talented advocate with over 10 years of experience in oral and written communication, active listening, and analytical problem-solving skills. Upbeat and energetic with grace in handling difficult situations through resourcefulness and adaptability.

Overview

13
13
years of professional experience

Work History

Claims Examiner

Elevance Health (myNexus)
Brentwood, TN
07.2021 - Current
  • Evaluate accuracy and quality of claims received to determine payment amount.
  • Maintain confidentiality of patient finances, records and health statuses.
  • Provide details and payments of claims to home health providers
  • Investigate and resolve provider inquiries and concerns quickly.

Inbound Call Coordinator

Elevance Health (Aspire Health)
Nashville, TN
01.2020 - 05.2021
  • Responded to members inquiries with patience and positivity to establish excellent first impression.
  • Educated new patients on palliative care/services
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.

Dispatcher

The Auto Club Group - AAA
Nashville, United States
08.2015 - 01.2020
  • Closely monitor dispatch board to triage and prioritize over 75 daily calls
  • Responded to 90-100 daily caller requests with information about assistance and time frames
  • Kept detailed track of all available field personnel and all in-progress and completed calls

Cable Splicer

Army National Guard
Nashville, TN
01.2014 - 01.2020
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces
  • Responded to service requests during and after business hours
  • Installed and configured new devices and system components
  • Read blueprints and schematics to correctly place equipment

Education

High School Diploma -

Nashville School of The Arts, Nashville, TN
05.2010

Some College (No Degree) - Health Administration

Western Kentucky University, Bowling Green, KY

Skills

  • Team development
  • Computer-savvy
  • Policy understanding
  • Data integrity
  • Medical Terminology
  • Policy Knowledge
  • Conflict Resolution

Accomplishments

Afghanistan Campaign Medal (August 2017)

NATO medal (August 2017)

Overseas Service Medal (August 2017)

Timeline

Claims Examiner - Elevance Health (myNexus)
07.2021 - Current
Inbound Call Coordinator - Elevance Health (Aspire Health)
01.2020 - 05.2021
Dispatcher - The Auto Club Group - AAA
08.2015 - 01.2020
Cable Splicer - Army National Guard
01.2014 - 01.2020
Nashville School of The Arts - High School Diploma,
Western Kentucky University - Some College (No Degree), Health Administration

Similar Profiles

CREATE PROFILE
Ryan Summers