Dynamic sales professional with a proven track record at VIP Concierge, excelling in client relations and achieving top performer status. Leveraging strong customer assistance skills, I consistently exceeded sales targets and fostered lasting relationships, driving referral rates and enhancing overall revenue. Proficient in sales training and delivering tailored presentations to meet client needs.
Overview
5
5
years of professional experience
Work History
SALE AGENT
VIP CONCIERGE
04.2024 - 03.2025
Developed strong relationships with clients through excellent customer service and regular followups.
Assisted call-in customers with questions and orders.
Explained features and advantages of timeshare resales products or services to promote sales.
Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
Achieved top performer status within the company due to consistent high sales numbers.
Increased sales revenue by consistently meeting and exceeding sales targets.
Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Negotiated prices, terms of sales and service agreements.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Set and achieved company defined sales goals.
Contributed to team objectives in fast-paced environment.
Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Production Assembler
RAMLIN CUSTOM TRAILERS INC
02.2024 - 03.2024
Demonstrated exceptional attention to detail while assembling intricate components, resulting in fewer defects and higher overall quality levels.
Worked different stations to provide optimal coverage and meet production goals.
Maintained a clean and organized workspace, allowing for efficient workflow and adherence to safety protocols.
Improved production efficiency by assembling products according to established guidelines and quality standards.
Quickly adapted to new production methods and technologies, maximizing efficiency in the assembly process.
Supported a positive work environment within the team through active engagement, open communication, and consistent punctuality.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Operated production machinery safely to reduce workplace accidents.
FOOD SERVICE
State of Florida Department of Corrections
07.2023 - 01.2024
Established excellent rapport with coworkers to foster a cohesive team environment that maximized efficiency in all aspects of food service operations.
Collaborated with catering staff to synchronize food service timing for optimal guest experience.
Defined and developed clear expectations to achieve highest standards of retail food service execution.
Collaborated with food service management to create nutritious, appetizing menus that catered to diverse dietary needs and preferences.
Ensured timely food service for guests by coordinating with kitchen staff on meal preparation and delivery.
Streamlined food service operations by optimizing workflows, reducing waste, and increasing efficiency.
Cleaned and sanitized equipment used for service or stocking food service products.
Fire Sprinkler Fitter
VSC
07.2022 - 07.2023
Coordinated closely with other tradespeople on construction sites to ensure seamless integration of fire sprinkler systems into overall building plans.
Increased client satisfaction with professional communication regarding system status, maintenance requirements, and recommended upgrades.
Maintained accurate records of completed tasks and hours worked, ensuring proper billing and documentation for each project.
Participated in regular training sessions to improve technical skills and stay current on latest technologies in the field.
Land Surveyor
Topographic Land Surveyors
01.2020 - 01.2022
Performed field calculations to complete assessments.
Used Trimble and AutoCAD to create detailed maps from raw field data.
Conducted topographic surveys to assist in the design of infrastructure improvements.
Improved land survey accuracy by implementing advanced GPS and GIS technologies.
Set up precise measurement and control equipment.
Ensured legal compliance by conducting thorough research into property ownership, easements, and zoning regulations.
Delivered accurate as-built drawings by conducting comprehensive post-construction surveys.
Optimized data collection processes by incorporating cutting-edge survey equipment such as drones and LiDAR technology.
Education
GED -
CENTRAL HIGH SCHOOL
Brooksville, FL
06-1995
Skills
Client relations
Customer assistance
Sales training
Technical support
Timeline
SALE AGENT
VIP CONCIERGE
04.2024 - 03.2025
Production Assembler
RAMLIN CUSTOM TRAILERS INC
02.2024 - 03.2024
FOOD SERVICE
State of Florida Department of Corrections
07.2023 - 01.2024
Fire Sprinkler Fitter
VSC
07.2022 - 07.2023
Land Surveyor
Topographic Land Surveyors
01.2020 - 01.2022
GED -
CENTRAL HIGH SCHOOL
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