Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
15
15
years of professional experience
Work History
Assistant Store Manager - Softlines
Dick's Sporting Goods, Inc
Las Vegas
07.2022 - Current
Assisted in managing daily store operations and staff scheduling.
Trained and mentored new team members on customer service standards.
Collaborated with management to implement process improvements for efficiency.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Handled scheduling for store shifts to achieve adequate staffing.
Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
Analyzed sales data to identify trends and adjust strategies accordingly.
Delegated work to staff, setting priorities and goals.
Assistant Store Manager - Hardlines
Dick's Sporting Goods, Inc
Las Vegas
11.2020 - 07.2022
Supervised daily store operations and ensured adherence to company policies.
Trained and mentored team members to enhance customer service skills.
Collaborated with management to develop promotional strategies for products.
Implemented visual merchandising standards to improve store appearance.
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Handled scheduling for store shifts to achieve adequate staffing.
Sales Associate
Dick's Sporting Goods, Inc
Moorpark
11.2010 - 10.2020
Maintained product knowledge to answer customer inquiries effectively.
Organized merchandise displays to enhance store appearance and accessibility.
Educated customers on product features and benefits to support informed decisions.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.