Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Taylor

West Hamlin,WV

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking retail associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Committed and hardworking retail associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Punctual and honest retail sales associate with solid background in fast paced environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Reliable employee seeking retail associate position. Offering excellent communication and good judgment.

Overview

2
2
years of professional experience

Work History

Cashier/Gas Station Attendant

Clarks Pump And Shop
09.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Checked personal identifications during alcohol and tobacco sales.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Lifted up to 50 pounds at once and used forklift to move heavier loads.

Associate

5 Star Carwash
06.2023 - 08.2023
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Provided product price information to customers.
  • Managed customer relations through communication and helpful interactions.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Maintained relationships with customers to maximize sales opportunities.
  • Created solutions for customers to satisfy specific needs, quality and budget.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed strong rapport with customers and created positive impression of business.

Stock/Customer Service

Walmart
05.2021 - 10.2022
  • Collaborated with customer service department to discuss new ways to alleviate service issues and computer errors.
  • Immediately brought critical issues to customer service manager for resolution.
  • Researched issues with shipments, product damage and incorrect product amounts.
  • Pitched in to answer phones at main switchboard with [Number] lines.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Interceded between employees during arguments and diffused tense situations.

Education

High School Diploma -

Lincoln County High School
Hamlin, WV
05.2021

Skills

  • Payment Collection
  • Customer Assistance
  • Payment Processing
  • Product Restocking
  • ID Verification
  • Returns Processing
  • Cash Handling
  • Customer Service
  • POS Systems
  • Cash Register Operation
  • Drawer Balancing
  • Merchandise Restocking
  • Order Verification
  • Money Handling
  • Liquor Regulations and Compliance
  • Issue Resolution
  • Regulatory Compliance
  • Cleaning and Sanitizing
  • Cash Drawer Balancing
  • Currency Counting
  • Conflict Resolution
  • Inventory Control
  • Spirit, Wine, and Beer Expertise
  • Written and Verbal Communication
  • Loss Prevention
  • Customer Relations
  • Identification Checks
  • Cash Register Systems
  • Complex Problem-Solving
  • Time Management Skills
  • Retail Merchandising

Timeline

Cashier/Gas Station Attendant

Clarks Pump And Shop
09.2023 - Current

Associate

5 Star Carwash
06.2023 - 08.2023

Stock/Customer Service

Walmart
05.2021 - 10.2022

High School Diploma -

Lincoln County High School
Ryan Taylor