Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Taylor

Denver,CO

Summary

Goal-driven with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation. Proficient in related programs and helping people locate, enroll and take advantage of resources. Compassionate and positive with good interpersonal and conflict management abilities.

Overview

5
5
years of professional experience

Work History

Registrar

HCA HealthONE
Denver, CO
09.2024 - Current
  • Processed patient medical records requests in compliance with HIPAA guidelines.
  • Accessed patient charts to collect, abstract and extrapolate patient data.
  • Utilized reporting system to print patient charts, labels and future appointments report.
  • Protected medical information against unauthorized access, loss, or corruption by consistently following security protocols.
  • Verified insurance eligibility for patients.
  • Confirmed insurance coverage prior to appointments.
  • Pushed computer cart to register patients at bedside and obtain account information.
  • Answered questions and fulfilled requests with friendly and knowledgeable service.

Child and Youth Mentor

Pikes Peak Respite Services
Colorado Springs, CO
01.2023 - 08.2024
  • Assists in the implementation of individual plans for individuals and behavioral plan goals in accordance with
    the service plan.
  • Treats individuals with dignity and respect.
  • Develops a personal and positive rapport with a child. This involves consistent meetings with the child and
    ensuring the meeting times are enjoyable and comfortable.
  • Acts as a cheerleader, coach, and advocate for youth.
  • Provides a model for a healthy, trusting relationship through clear communication and setting appropriate boundaries.
  • An active listener and offers support and encouragement when appropriate.
  • Engages in activities outside of the home to help expose youth to new opportunities and experiences.

Recovery Advocate

VARP Inc.
San Bernardino, CA
03.2020 - 04.2022
  • Compiled client data and created reports and spreadsheets for use by all departments.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining desk and surrounding area in neat and organized fashion.
  • Directed client communication to appropriate personnel.
  • Conducted various walkthroughs of the program to insure the participation of all clients.
  • Provided knowledgeable and compassionate service in response to patient questions and concerns.
  • Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
  • Counseled clients' in-group or individual sessions to help cope with substance abuse problems.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Drove clients to various appointments.
  • Stayed alert, attentive, and finished all tasks during Graveyard shift.

Education

Bachelor of Arts - Psychology

University of Colorado Denver
Denver, CO
12-2024

Skills

  • Data entry documentation
  • Issue response and resolution
  • Customer service
  • Fast learner
  • Spreadsheet development
  • Sensitive material handling
  • Accounting support
  • Back-office operations
  • Technologically savvy
  • Microsoft Word
  • Microsoft Excel
  • Money handling
  • Administering Prescribed Medication
  • CPR Certified

Timeline

Registrar

HCA HealthONE
09.2024 - Current

Child and Youth Mentor

Pikes Peak Respite Services
01.2023 - 08.2024

Recovery Advocate

VARP Inc.
03.2020 - 04.2022

Bachelor of Arts - Psychology

University of Colorado Denver

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