Ryan Tepper
Surprise,AZ
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating all sales routes and promoting increased revenue. Highly effective mentor driven to assess individual and team performance to implement improvements and set goals. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
20
20
years of professional experience
Work History
Small Format Segment Manager
Hensley Beverage
11.2022 - Current
- Established target goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated competitor strategies and adjusted tactics to maintain a competitive edge in the market.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed accounts to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees, promoted positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Developed detailed plans based on broad guidance and direction.
- Optimized pricing strategies to drive sales volume and maximize profit margins.
- Provided training and mentorship to team members, enhancing their skills and knowledge.
- Managed relationships with key accounts, fostering long-term loyalty and driving repeat business.
- Defined clear targets and objectives and communicated to other team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Team TONE- Sales Manager
Hensley Beverage
12.2019 - 11.2022
- Managed team of 14 sales reps successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales reps in product specifications, sales attributes and selling techniques, significantly increasing customer satisfaction ratings.
- Approved regular payroll submissions for employees.
- Coached sales reps on product knowledge by using wide variety of training tools.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Scheduled and led weekly team meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Identified opportunities by using sales data. Challenged sales teams to increase productivity and accomplished sales goals.
- Recapped programming and success in market along with any needs to management.
- Hired new employees and suggested existing ones for promotions. Reprimanded or fired employees for poor performance.
Anheuser-Busch Brand Manager
Hensley Beverage
09.2018 - 12.2019
- Planned, implemented and tracked sales and marketing strategies to promote brand products.
- Cooperated and worked closely with each of Hensley's departments to develop strategies to boost brand awareness and revenue.
- Cultivated strong relationship with Anheuser-Busch, developed sales strategies and communicated to sales teams.
- Managed brand portfolio of $450 million in sales annually.
- Forecasted and managed inventories statewide between five warehouses.
- Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
- Oversaw product planning and demand management on monthly basis in order to maintain adequate product levels.
- Motivated team members to continuous improvement in promoting and selling target products.
- Created printed marketing materials designed to drive campaigns.
- Considered business demands and customer preferences when developing pricing structures and marketing plans.
- Leveraged industry trends and competitive analysis to improve customer relationship building.
Large Format Sales Team Leader
Hensley Beverage Company
11.2016 - 09.2018
- Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
- Kept accounts stocked with adequate inventory for expected sales demands.
- Managed five sales reps to consistently meet sales quotas.
- Monitored sales team performance and provided constructive feedback.
- Recapped sales data to upper management/KAMS for review.
- Trained, coached and mentored new sales reps for maximum performance.
- Provided exceptional customer service to foster account loyalty and satisfaction.
- Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities. Plus one selling.
- Studied product and local markets to adjust sales pitches and adapt strategies for optimized sales.
Large Format Sales Rep
Hensley Beverage
04.2009 - 11.2016
- Addressed each customers' needs and wants to recommend suitable product options.
- Exceeded sales goals, increased revenue and facilitated sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Used consultative sales approach to understand and meet customer needs.
- Supported customers continuously from sales process to merchandising and display set up.
- Informed customers about product benefits, information and pricing.
- Capitalized on customer up-sell opportunities resulting in increased points of distribution and revenues.
Small Format Sales Rep
Hensley Beverage
04.2008 - 04.2009
- Gained knowledge of Mobility and sales process
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Learned value of communication and follow through
- Began process of ABU online training to further my knowledge
- Developed sales management and forecasting skills
- Built sales confidence dealing with buyers
- Sold and managed top performing small format route
- Informed customers of promotions to increase sales productivity and volume.
- Demonstrated consistent track record of overachieving sales quotas.
Operations Two Man Assist/Side Loader Driver
Hensley Beverage
04.2007 - 04.2008
- Obtained Class A CDL
- Maintained perfect driving record.
- Was promoted from two man assist to side loader quickly and delivered the old town Scottsdale route.
- Managed invoices, payment collecting and accounting reconciliation.
- Was the fastest driver to accomplish my route each day.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Loaded and secured items in trucks to avoid damage to product during delivery.
- Verified daily deliveries against shipping instructions before delivering to customers.
Grocery Merchandiser/BDM
Hensley Beverage
06.2005 - 04.2007
- Worked highest volume route, Surprise, Avondale, Goodyear.
- Lead BDM of the only two man route in Phoenix
- Stocked each account thoroughly making sure our vast portfolio was ready for each sales day.
- Established relationships with key decision-makers within each account to increase display activity.
- Worked with customers to increase purchases of our products.
- Obtained CDL permit day I turned 21
Education
Welding
Yavapai College
Prescott, AZSkills
- Maintaining positive outlook in all situations
- Data-driven decision making
- Pricing strategy
- Sales Quota Management
- Profit and Revenue-Generating Strategies
- Supplier Relations
- Persuasive Selling/Motivational Techniques
- Microsoft Word, Excel, Power Point, Outlook
- Team Communications
- Developing Pricing Strategies/Programs/Forecasts
- Salesforce Software
- Team Building, Recruiting and Onboarding
Accomplishments
- In each position at Hensley, managed the top performing routes.
- Won multiple sales incentives and trips
- Managed Hensley's #1 supplier Anheuser-Busch state wide between five warehouses generating $450 million in revenue yearly.
- Have made national recognition on Competitive Edge with superior display execution.
- Never have missed a day of work in 17 years
- Obtained my CDL
Timeline
Small Format Segment Manager
Hensley Beverage
11.2022 - Current
Team TONE- Sales Manager
Hensley Beverage
12.2019 - 11.2022
Anheuser-Busch Brand Manager
Hensley Beverage
09.2018 - 12.2019
Large Format Sales Team Leader
Hensley Beverage Company
11.2016 - 09.2018
Large Format Sales Rep
Hensley Beverage
04.2009 - 11.2016
Small Format Sales Rep
Hensley Beverage
04.2008 - 04.2009
Operations Two Man Assist/Side Loader Driver
Hensley Beverage
04.2007 - 04.2008
Grocery Merchandiser/BDM
Hensley Beverage
06.2005 - 04.2007
Welding
Yavapai College
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