Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Ryan Tesoro

Ryan Tesoro

Lawrenceville,GA

Summary

Servant leader with over 9 years of experience in software development and leading scalable solutions. Proven track record in implementing innovative systems that enhance customer experience and drive business growth. Achievements include boosting online store conversion rates by 50% through Salesforce enhancements, saving $300K in licensing costs via Snowflake migration, and generating $5M in revenue with AI-driven media solutions.

Overview

13
13
years of professional experience
3
3

Certifications

Work History

Staff Technical Program Manager

Realtor.com
05.2022 - 05.2025
  • Increased conversion rate for the online store by 50% through feature enhancements-including simplified checkout, personalized product recommendations, and UI optimizations-delivered via Salesforce Experience Cloud infrastructure
  • Grew company revenue by $5.7 million by launching a new lead generation product and driving end-to-end execution of the entire product lifecycle
  • Reduced licensing costs by $300K by migrating legacy databases to Snowflake, while improving security, data governance and enabling enhanced reporting and visualization through Tableau
  • Boosted return on investment for agent and broker customers by 10% through enhanced lead routing capabilities, enabling configurable workflows and tailored product/service selection to elevate deal closure rates
  • Harmonized engineering and product Vice Presidents' priorities by serving as the strategic operations lead, improving cross-functional alignment and execution through streamlined intake processes, status reporting, and facilitation of staff meetings

Senior Technical Program Manager

Comcast
05.2021 - 05.2022
  • Reduced cost for NBC Global Media Operations by $540K annually by integrating AI-driven content segmentation software that streamlined media workflows
  • Grew revenue for NBC Ad Sales by $5M by developing and scaling metadata extraction products that improved ad targeting and content discoverability
  • Increased delivery velocity and transparency across the AI organization by leading the agile transformation, designing a custom Scrum framework, and influencing peers to adopt it
  • Managed team of 3 direct reports, driving career growth through mentorship, coaching, and sharing best practices to enhance team performance and professional development

Technical Program Manager

Comcast
08.2016 - 05.2021
  • Scaled Sky Sports' weekly user base to 8M by launching Sky Sports Recap, overseeing the end-to-end process including shaping the product roadmap, prioritizing features, and aligning cross-functional teams
  • Saved $600K annually for Comcast's Broadcast Control Operations by developing internal AI tools that augmented engineering workflows, enhanced efficiency, and improved reliability
  • Reduced customer churn by 5% across Comcast and Sky platforms by launching Smart Resume and Football Highlights for DVR, enhancing customer engagement and improving Net Promoter Score

Business Solutions Specialist

Comcast
06.2015 - 08.2016
  • Improved return on investment and operational efficiency for 50 small and medium businesses month over month by integrating custom IT solutions

Visual Team Lead

Apple
10.2012 - 08.2015
  • Led cross-functional visual and technical teams, up to 25 employees, through end to end product launches-including device imaging, planning, execution, and post-launch support-ensuring seamless rollout and operational success

Education

Bachelor of Science - Business Administration and Management

Pennsylvania State University
Abington, PA
05.2015

Skills

  • Product Management
  • Agile Methodologies
  • Cross Functional Leadership
  • Stakeholder Management
  • Feature Prioritization
  • Value Proposition
  • Risk Management
  • Data-driven Decision-making
  • Program Delivery
  • Implementing Solutions

Certification

  • Advanced Certified ScrumMaster, Scrum Alliance
  • Certified ScrumMaster, Scrum Alliance
  • Project Management Certificate, Villanova University

Accomplishments

  • Grew company revenue by $5.7 million by launching a new lead generation product and driving end-to-end execution of the entire product lifecycle
  • Increased conversion rate for the online store by 50% through feature enhancements-including simplified checkout, personalized product recommendations, and UI optimizations-delivered via Salesforce Experience Cloud infrastructure
  • Reduced licensing costs by $300K by migrating legacy databases to Snowflake, while improving security, data governance and enabling enhanced reporting and visualization through Tableau
  • Grew revenue for NBC Ad Sales by $5M by developing and scaling metadata extraction products that improved ad targeting and content discoverability
  • Scaled Sky Sports’ weekly user base to 8M by launching Sky Sports Recap, overseeing the end-to-end process including shaping the product roadmap, prioritizing features, and aligning cross-functional teams
  • Saved $600K annually for Comcast’s Broadcast Control Operations by developing internal AI tools that augmented engineering workflows, enhanced efficiency, and improved reliability
  • Reduced cost for NBC Global Media Operations by $540K annually by integrating AI-driven content segmentation software that streamlined media workflows

Timeline

Staff Technical Program Manager

Realtor.com
05.2022 - 05.2025

Senior Technical Program Manager

Comcast
05.2021 - 05.2022

Technical Program Manager

Comcast
08.2016 - 05.2021

Business Solutions Specialist

Comcast
06.2015 - 08.2016

Visual Team Lead

Apple
10.2012 - 08.2015

Bachelor of Science - Business Administration and Management

Pennsylvania State University

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