Results-oriented, demonstrated record of accomplishment in streamlining operations, increasing profits and maximizing market penetration. Decisive leader promoting operational improvements, market expansion and positive corporate culture as keys to success. Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
12
12
years of professional experience
Work History
President
Thomas Lumping Service
PO Box 61478 Virginia Beach, Virginia, 23466
08.2019 - Current
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Reduced operational costs through strategic cost management initiatives.
Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
Prepared annual budget forecasts and monitored performance to meet organizational objectives.
Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
Employed optimal safety practices to reduce worksite complaints and hazards.
Established innovative policies to improve organizational performance and increase customer satisfaction.
Founded performance- and merit-based evaluation system to assess staff performance.
Directed technological improvements, reducing waste and business bottlenecks.
Created succession plans to provide continuity of operations during leadership transitions.
Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
Oversaw divisional marketing, advertising and new product development.
Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
Realtor
Coastal Towne Realty
968 First Colonial Rd Unit 104, Va Beach, Va 23454
01.2012 - Current
Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
Wrote contracts to outline sales and purchases of properties.
Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Advised and informed prospective clients on current market activities and conditions.
Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
Compared recently sold area properties to determine competitive market prices.
Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
Negotiated, facilitated, and managed real estate transactions.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Maintained connections with clients to encourage repeat business and referrals.
Communicated with clients to understand property needs and preferences.
Advertised client properties through websites, social media, and real estate guides.
Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
Generated leads for sales and rental properties through cold calls and referrals.
Performed home evaluations and developed competitive market analysis for individual homes.
Conducted weekly open houses and provided feedback to sellers on potential buyers.
Education
Associate of Arts - Business Administration And Management
Tidewater Community College
Virginia Beach, VA
08.2024
Real Estate Sales Agent Certification - Real Estate
Alpha College of Real Estate
Chesapeake, VA
04.2012
Skills
Change Management
Contract Management
Media Relations
Staff Management
Financial Management
Profitability Optimization
Business Planning
Regulatory Compliance
Operations Oversight
Employee Relations
Process Improvement
Brand Management
Revenue Growth
Risk Mitigation
Company Representation
Cost Control
Partnership Development
Financial Planning
Strategic Planning
Systems Organization
Performance Benchmarking
Infrastructure Planning
Decision Making
Problem Solving
Conflict Resolution
Crisis Management
Strategic Visioning
Effective Communication
Timeline
President
Thomas Lumping Service
08.2019 - Current
Realtor
Coastal Towne Realty
01.2012 - Current
Associate of Arts - Business Administration And Management
Tidewater Community College
Real Estate Sales Agent Certification - Real Estate