Professional with strong organizational skills and knack for streamlining administrative processes. Adept at managing complex schedules, coordinating team efforts, and delivering results in fast-paced environments. Known for adaptability, reliability, and effective communication. Skilled in project management, task prioritization, and problem-solving.
Overview
18
18
years of professional experience
Work History
Meat Manager Trainee
Hy-Vee
06.2025 - Current
Oversaw meat department operations, ensuring compliance with safety and quality standards.
Managed inventory levels, optimizing stock turnover and reducing waste.
Developed staff training programs to enhance product knowledge and customer service skills.
Implemented efficient merchandising strategies that increased customer engagement and sales performance.
Analyzed sales data to identify trends, adjusting offerings to meet customer demands effectively.
Increased customer satisfaction by providing knowledgeable assistance and recommendations on meat selections.
Addressed customer concerns promptly and professionally, fostering strong relationships and promoting repeat business through excellent service experiences.
Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
Senior Assistant Plant Manager
Hy-Vee
07.2023 - 05.2025
Led cross-functional teams to streamline operational workflows and enhance communication efficiency.
Developed and implemented strategic initiatives to improve project outcomes and team performance.
Analyzed departmental processes, identifying areas for improvement to increase overall productivity.
Managed scheduling and resource allocation, optimizing support for ongoing projects and initiatives.
Oversaw daily operations within the department, delegating tasks efficiently and maintaining a positive work environment for all team members.
Developed strong working relationships with internal departments and external partners, fostering seamless collaboration across teams.
Developed and managed employee schedules, balancing individual requests and requirements with business needs.
Spearheaded process improvements initiatives that resulted in increased efficiency, reduced errors, and enhanced overall business performance.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Served as a trusted advisor to peers and junior team members, offering guidance on best practices while fostering an atmosphere of continuous learning within the workplace.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Performed wide-ranging administrative, financial and service-related functions.
Established quality control measures to maintain product standards and compliance with regulations.
Reduced costs by eliminating materials waste and unnecessary labor hours.
Provided direction and leadership to all levels of employees and managers.
Boosted employee morale and productivity through effective leadership and motivational techniques.
Monitored and evaluated plant performance to identify areas for improvement and take corrective measures.
Balanced labor needs with production schedules to optimize workforce utilization while maintaining output targets.
Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations, and achieving KPIs.
Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
Increased customer service success rates by quickly resolving issues.
Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Directed employees and related programs to maximize team productivity and facility output.
Oversaw daily operations of 32,000 sq. ft. manufacturing plant.
Enhanced communication between shifts, ensuring smooth handovers and continuity.
Updated logs and submitted timely reports detailing activities in line with regulatory standards.
Head Baker
Hy-Vee
06.2014 - 07.2023
Maintained high food quality standards in Bakery and upheld health code standards.
Prepared and baked bread, baked cakes, cookies, pies, and desserts according to recipes.
Stocked, prepped, and cleaned bakery to complete daily opening and closing duties.
Complied with food service and hygiene regulations to maximize health and safety.
Kept bakery items fresh by rotating and adjusting temperatures.
Operated and maintained baking equipment and machinery.
Monitored food storage, rotation, and expiration dates to reduce waste.
Baked fresh bread and pastries to fulfill customer needs and orders.
Combined measured ingredients in bowls of mixing, blending, and cooking machinery.
Mentored bakery personnel in recipe development and baking skills.
Monitored equipment operation to verify quality and consistency of recipe ingredients.
Set oven temperatures and oversaw simultaneous bakes to achieve top-quality results.
Inspected finished and in-progress bakes and adjusted oven settings accordingly.
Weighed ingredients to prepare batter and dough for baked goods.
Rotated inventory to reduce waste and remove expired items.
Youth Pastor
Central Assembly of God Church
06.2010 - Current
Coordinated fundraising activities to support special youth activities and trips.
Taught biblical, moral and values-based curriculum in youth and young adult settings.
Promoted Christian service through age-appropriate service projects.
Organized and developed agendas for youth trips and retreats.
Facilitated interfaith dialogues with other faith communities.
Planned and implemented age-appropriate activities for youth to promote community through fellowship, fun and faith development.
Developed and implemented leadership principles and policies to better serve youth and families.
Demonstrated ministerial leadership through presence, counsel and support to youth and families.
Lead religious education programs.
Visited people in homes, hospitals, or prisons to provide comfort and support.
Trained leaders of church, community, or youth groups.
Organized and led regular religious services.
Instructed people who sought conversion to particular faith.
Prepared and delivered sermons and other talks.
Responded to requests for assistance during emergencies and crises.
Counseled individuals or groups concerning spiritual, emotional, or personal needs.
Shared information about religious issues by writing articles, giving speeches, or teaching.
Interpreted religious laws, doctrines, and traditions.
Oversaw building management, ordered supplies, contracted for services, and repairs, and supervised work of staff members and volunteers.
Deli Clerk
Hy-Vee
09.2009 - 06.2014
Stocked deli display cases with products and rotated items using first in, first out method.
Sliced and weighed deli meats and cheeses for customer purchase.
Prepared, packaged, and labeled products for sale to customers.
Prepared sandwiches and salads by reading recipes and following instructions.
Understood and followed food safety procedures and requirements.
Followed merchandising guidelines to present visually appealing displays.
Provided friendly, courteous service to internal and external customers.
Answered customer inquiries about deli products and pricing.
Developed relationships with customers to encourage repeat sales.
Took orders, answered questions, and performed suggestive selling.
Wrote out and prepared deli tray and special orders.
Took inventory of deli items and restocked shelves when necessary.
Communicated with customers regarding orders, comments, and complaints.
Performed personnel activities such as supervising and training employees.
Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment, and facilities sanitary.
Server
Ridgeview Assisted Living
08.2007 - 08.2009
Prepared and served food and beverages to customers.
Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
Greeted and accommodated guests, building positive experience from first interaction.
Used focus and memorization skills to keep track of tables and remember orders.
Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
Assisted with training of new staff members.
Resolved customer complaints and inquiries in a timely manner.
Created and maintained optimal communication chain, reducing guest dissatisfaction.