Ryan Thompson
Bremerton,WA
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Highly proactive manager with 10 years of experience in team leadership in restaurant industry. Background includes sales, management and customer service in fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2025
2025
years of professional experience
Work History
General Manager
MOD Pizza
09.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Bartender
Red Robin
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Made drinks for over 150 tables per shift.
- Developed regular clientele base.
Restaurant Manager
Red Robin
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Purchased food and cultivated strong vendor relationships.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- As Kitchen manager trained over 15 new managers.
- As kitchen manager reduced food cost by 3%. Reduced labor cost by 2-3%.
Electrician
Sunsets Electrical
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Worked on over 15 different projects.
Education
No Degree - History
Columbia Basin College
Pasco, WASkills
- Control of Expenses
- Conflict Resolution Techniques
- Full Service Restaurant Background
- Hiring and Training
- Labor and Food Cost Control
- Training and Development
- Critical Thinking
- Purchasing and Cost Control
- Time Management
- Complex Problem-Solving
- Delegating Assignments and Tasks
Timeline
General Manager
MOD Pizza
09.2023 - Current
Bartender
Red Robin
Restaurant Manager
Red Robin
Electrician
Sunsets Electrical
No Degree - History
Columbia Basin College
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