Ryan Thornton
Bismarck,AR
Summary
I’m a purpose-driven person, with nearly 15 years of management experience. During this time, I have overseen up to 10 employees. I’m self-motivated, and effective at utilizing strong communication and critical thinking skills to oversee regular department operations. I am very good at resolving challenges with little assistance, and I am a quick learner. I’m positive, upbeat, and have a reliable and focused mentality. Detail-oriented Traffic Planner with proven skills in logistics oversight, team building, and process optimization. Committed to enhancing safety and compliance while ensuring timely material delivery to meet production goals.
Overview
23
23
years of professional experience
Work History
Traffic Planner
Reynolds Consumer Products Inc.
Malvern, AR
06.2022 - Current
- Maintained steady flow of material without exceeding resources and kept manufacturing lines operational.
- Utilized database and other tools to manage, track and forecast.
- Collaborated with cross-functional teams to improve transportation processes.
- Scheduled supply of materials, meeting production schedules and minimum safety stock levels.
- Partnered with suppliers, buyers, schedulers, shipping and receiving, quality and production teams to promote timely delivery, availability and production usage of materials for optimal production.
- Kept track of timekeeping responsibilities and employee time off requests when completing schedules.
- Oversee 6 employees.
Ship/Receiving Coordinator
Radius Aerospace
Hot Springs , AR
01.2012 - 06.2022
- Prepared and processed shipping documents, in an efficient manner.
- Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
- Determined best shipping method for materials, considering shipping procedures, routes and rates
- Coordinated with freight forwarders to expedite international shipments.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Reviewed work orders to check correctness of deliveries.
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Worked with carrier representatives to handle shipping and delivery needs.
- Managing and maintaining successful load planning.
- Listened to customers' comments, responded appropriately and forwarded issues to appropriate department.
- Oversaw staffing and related operations, spanning interviewing, hiring and mentoring personnel.
- Assessed employee qualifications for promotions and raises.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Overseen 10 employees.
Customer Service Specialist
SYKES Enterprises, Inc
Malvern, AR
08.2009 - 12.2011
- Consulted with customers regarding service needs, and addressing customer concerns.
- Helped customers open accounts, make deposits, update information and carry out range of routine actions.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Resolved customer issues and diffused situations by listening to concerns and developing solutions.
- During this time I was floor support and helped assist over 80 employees with customer issues.
Roof Truss Builder
H&T Trussmill
Donaldson, AR
05.2003 - 11.2009
- Supervised aspects of construction projects, lending communication and hands-on assistance.
- Participated in all phases and types of commercial roofing.
- Used tape measure to accurately measure and mark cutting lines on wood and other materials.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved operations by working with team members and customers to find workable solutions.
Education
Associate of Arts - General Education
College Of The Ouachitas
Malvern, AR05.2007
High School Diploma -
Bismarck High School
Bismarck, AR05.2003
Bachelor of Arts - Kinesiology
Henderson State University
Arkadelphia, ARSkills
- Problem resolution
- People skills
- Reliable and trustworthy
- Friendly, positive attitude
- Team building
- Logistics oversight
- Production planning
- Safety and compliance
- Detail oriented
- Microsoft office
- 5s
- Kaizen
- Microsoft Teams
- Gensuite
- SAP
- Excel
- Kronos
- Vendor negotiation
- Customer collaboration
- Inventory analysis
References
- Dean Jones - manager (501) 276-2478
- Brent Herrington - supervisor (501) 226-7262
- Eric Brown - (870) 403-4374
- Jesse Messec - (501-337-2272
Timeline
Traffic Planner
Reynolds Consumer Products Inc.
06.2022 - Current
Ship/Receiving Coordinator
Radius Aerospace
01.2012 - 06.2022
Customer Service Specialist
SYKES Enterprises, Inc
08.2009 - 12.2011
Roof Truss Builder
H&T Trussmill
05.2003 - 11.2009
Associate of Arts - General Education
College Of The Ouachitas
High School Diploma -
Bismarck High School
Bachelor of Arts - Kinesiology
Henderson State University