Ryan T. Mecum
Burlington,NJ
Summary
To gain additional skills within company to advance experience, knowledge, and professional development.
Overview
12
12
years of professional experience
Work History
Parts Deliver Driver/Warehouse Worker
Paul Machenry & Company
01.2022 - Current
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Delivered goods and products to customer on time and in excellent condition.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
Customer Service Representative
AutoZone
06.2024 - Current
- Responded to customer requests for products, services, and company information.
- Implemented and developed customer service training processes.
- Educated customers about billing, payment processing and support policies and procedures.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Maintained extensive understanding of common problems and methods for repair.
Fuel Associate
Wawa
08.2023 - 02.2024
- Cleaned up gas and other spills in accordance with spill procedures.
- Maintained inventory of all saleable items.
- Built trustful relationships with customers to encourage return visits.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Pumped gas for guests and took payments.
- Facilitated sales of services and goods.
- Maintained clean and orderly work station.
Order Fulfilment Routing Associate
Radwell International
01.2020 - 02.2021
- Assist with product flow from storage locations to be audited, repaired, maintained, etc.
- Analyze inventory, i.e. assess condition and quality of items, and determine proper destination between production and shipping.
- Pick products for purchase orders and inventory movements.
Product Assembly Associate
Interstate Connecting Components (ICC)
01.2016 - 01.2019
- Produced cable connectors and related accessories, through press machinery and by hand, and tested workability/inspected parts for shipping; 'ready to sell' experience.
- Assembled kits and packaged components applying appropriate tools, methods and standards assigned.
- Co-led different workstations as production needs required or at shift changes from one station to another.
Groundsman
United Communities
01.2015 - 01.2016
- Utility worker whose duties included: general office cleaning; landscaping and grounds maintenance; reporting deficiencies of items in need of repair; and other services deemed necessary by the FQM management.
- Cleared pathways of overgrowth and debris or hazards, such as snow, with machinery.
- Protected customer lawns by applying weed and pest control chemicals; fertilized, cultivated, and weeded soil.
- Maintained green spaces by using hand-held tools, including tillers.
Tool Rental Associate
Home Depot
01.2013 - 01.2014
- Provided outstanding service to customers by offering reliable and properly maintained equipment; oversaw tool inventory, cleaned tools, tested functionality, and ordered new parts necessary to, in turn, sustain inventory and stock.
- Assisted customers with final purchases and handled customer concerns through day and at closing; led closing of registers and mass purchase orders.
- Processed order transactions, including debit and cash operations; delivered updated and accurate information in response to inventory inquiries between departments.
- Recorded customer purchase orders for contractors and individual customers as well as assessed pricing issues utilizing company database and computer system.
Cashier/Customer Service Associate
Lowes
01.2012
- Conducted sales transactions and performed other duties, such as handling refunds, facilitated returns, and filed orders for specialty products.
- Acted as a greeter and acknowledged all customers in a friendly, professional manner by providing quick, responsive customer service and solutions.
Education
High School Diploma - Automotive Technology, Audio Visual Technology, Graphic Arts & Design Elements
Rancocas Valley Regional H.S.
Mt. Holly, NJ06-2012
Skills
- Microsoft Office Applications
- Customer & Admin Services
- Mac OSX Applications
- Receiving & Stocking
- Auto/Mechanic Skills
- Sales & Transactions
- Machinery Handling
- Computer Maintenance/Building
- Inventory Record/Control
- Packaging/Production
- Design Elements & Drafting
- Mass Contract Agreements
- Testing & Inspection
- Program & Software Installation
- Purchase Ordering
- Driver's License
- Shipping and receiving
- Materials transportation
- Safety and compliance
- Warehouse organization
- Materials transport
- Stock rotation
Humanitarianism
- AARP New Jersey, Princeton, NJ, 01/01/10, 12/31/12, State Office Volunteer, Participated in the AARP's annual 'Day of Service' at the Community Food Bank of NJ by sorting and repacking food for distribution to more than 900,000 low-income people in New Jersey., Completed office work, scanning, copying and filing, and prepared bulk mailings at the AARP state office; worked with and supported other volunteers 50 and older.
- Rutgers University School of Social Work, Camden, NJ, 01/01/10, 12/31/10, Fundraiser/Volunteer, Raised funds to support and raise awareness about domestic violence., Participated alongside more than 200 students and faculty.
Timeline
Customer Service Representative
AutoZone
06.2024 - Current
Fuel Associate
Wawa
08.2023 - 02.2024
Parts Deliver Driver/Warehouse Worker
Paul Machenry & Company
01.2022 - Current
Order Fulfilment Routing Associate
Radwell International
01.2020 - 02.2021
Product Assembly Associate
Interstate Connecting Components (ICC)
01.2016 - 01.2019
Groundsman
United Communities
01.2015 - 01.2016
Tool Rental Associate
Home Depot
01.2013 - 01.2014
Cashier/Customer Service Associate
Lowes
01.2012
High School Diploma - Automotive Technology, Audio Visual Technology, Graphic Arts & Design Elements
Rancocas Valley Regional H.S.
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