Driven Bubble Tea Barista from Gong Cha, excelling in customer service and POS system proficiency. Demonstrated ability to enhance customer satisfaction and loyalty through effective communication and high-quality beverage preparation. Adapted quickly to new technologies, showcasing strong problem-solving and teamwork skills. Achieved consistently positive customer feedback, contributing to sales growth. I was apart of JROTC for 3 years, i was rising thru the ranks to 1st seargent where I then oversaw the operations and training of my company which consisted of close to 50 cadets.
Teamwork and Collaboration
Customer Service
Problem-Solving
Time Management
Attention to Detail
Reliable and Dependable
Problem-solving abilities
Cleaning and sanitizing
Multitasking
Multitasking Abilities
Adaptable and Flexible
Reliability
Excellent Communication
Organizational Skills
Team Collaboration
Team Leadership
Active Listening
Effective Communication
Adaptability and Flexibility
Decision-Making
Cash Handling
Hospitality and Professionalism
Safe Food Handling
Relationship Building
Packaging and Labeling
Flexible Schedule
Cash Register Operations
Team building
Task Prioritization
Food Serving and Preparation
Self Motivation
Available Weekends
Interpersonal Skills
Analytical Thinking
Resolving Complaints
Conflict Resolution
Safe Food Handling Practices
Goal Setting
Professionalism
Interpersonal Communication
Quality Control
Staff Training
Order Preparation
Payment Processing
Time management abilities
Product Advertising
Persuasive Sales
Food Storage Management
Process Control
Analytical Skills
Display Maintenance
Shipment Receiving
Negotiation Tactics
Point of Sale Knowledge
Upselling
Coordinating Orders
Front of House Operations
Stocking Supplies and Retail Products
Problem-solving aptitude
Professional Demeanor
Performance Improvements
POS Systems
Supply Restocking
Coffee machinery
Customer Retention
Coffee and Tea Preparation
Workstation Maintenance
Written Communication
Adaptability
Inventory Management
Continuous Improvement