Ryan Toni
Fuquay Varina,NC
Summary
Driven Business Development Executive with career history in multi-state distributed businesses and proven skill in hiring, developing and retaining high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in change management, management transition and merger integration. Offering excellent interpersonal and communication skills and experience managing matrixed organizations.
Overview
15
15
years of professional experience
Work History
Business Development Executive
Employee Family Protection, Inc
02.2022 - Current
- Communicated directly with customers and partners to build strong business networks and relationships.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Identified business development challenges and customer concerns for proactive resolution.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Broker Sales Consultant
Aflac
04.2019 - 12.2021
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired agents and implemented mentoring program to promote positive feedback and engagement.
- Followed up with existing customers to provide additional support and address concerns.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and implemented business strategies to achieve business goals and stay competitive.
Territory Enrollment Manager
Aflac
04.2016 - 04.2019
- Oversaw open enrollment processes during all 4 quarter.
- Audited benefit programs and agreements to optimize service delivery.
- Assessed client requirements and developed targeted benefits solutions.
- Trained on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
- Designed and implemented sales training program and documentation.
- Assessed training program effectiveness on regular basis and improved upon deficient areas.
- Facilitated virtual, in-person and blended learning sessions.
- Developed job-specific competencies and performance standards.
Sr. Partner
Benbridge Capital Advisors
01.2014 - 04.2016
- Chaired partner meetings to drive discussion of matters important to firm operations, keeping discourse on-topic and moving at efficient pace.
- Promoted new business and expanded firm's professional network through attendance and participation in community, government, and industry events.
- Maintained open-door policy and responded to stakeholder concerns.
- Helped develop and implement promotional strategies to drive business to firm.
- Guided and mentored other HR team members regarding benefits system tools and capabilities.
- Consulted with and counseled employers on eligibility for insurance, amounts of coverage and claims procedures.
- Conducted new hire and open enrollment orientations, processed benefit enrollments and managed eligibility files.
- Acted as first point of escalation for employees on enrollments, verifications and claims and coverage issues.
- Prepared enrollment and benefits documentation and disseminated communications and changes in coordination with HR managers.
- Conducted wage and salary surveys to build competitive compensation plans.
Regional Broker Market Manager-Southeast
Colonial Life
01.2011 - 01.2014
- Devised content strategy to effectively engage target audiences.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Developed advanced product knowledge to share current information while generating and delivering products quotes.
Regional Instructor
Colonial Life
09.2008 - 01.2011
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Developed and led group training courses to align with corporate sales and service goals.
- Designed and implemented sales training program and documentation.
- Provided coaching and mentoring to agents and managers
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
Education
Bachelor of Science - Education
SUNY Brockport
Brockport, NY05.1999
Skills
- Strategic Planning
- Training and Development
- Strategic Partnership
- New Business Development
- Sales Presentation
- Product and Service Sales
- Marketing Strategies
- Sales and Marketing
- Coaching and Mentoring
Timeline
Business Development Executive
Employee Family Protection, Inc
02.2022 - Current
Broker Sales Consultant
Aflac
04.2019 - 12.2021
Territory Enrollment Manager
Aflac
04.2016 - 04.2019
Sr. Partner
Benbridge Capital Advisors
01.2014 - 04.2016
Regional Broker Market Manager-Southeast
Colonial Life
01.2011 - 01.2014
Regional Instructor
Colonial Life
09.2008 - 01.2011
Bachelor of Science - Education
SUNY Brockport
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