3.95 GPA Managerial Bachelors graduate with exceptional team-building success focused on adaptive sales, direct client-based retention and merchandising strategies.
Overview
7
7
years of professional experience
Work History
Service Technician/ Warehouse Management/ Box Truck Driver
Service Tire Truck Centers
10.2021 - 11.2023
Diagnosed and troubleshot problems, repairing, and restoring wheel assemblies to peak performance within customer and fleet specifications.
Lead team in order procurement and retention, installing new equipment and explained operation and routine maintenance protocols to customers.
Responded to customer inquiries quickly and professionally to increase satisfaction.
Verified OSHA standards of safety protocol were consistently followed.
Used hand-held devices and computers to record and monitor inventory levels, facilitate orders and completed audits to uncover and address inaccuracies.
Operated forklift to safely move and safeguard stock and supplies in warehouse.
Collaborated with various departments to manage timely delivery of orders and avoid delays.
Balanced heavy workload using excellent time management skills to meet delivery and route deadlines.
Branch Manager
People Ready
04.2018 - 05.2020
Direct responsibility for multimillion yearly earning territories of local and national accounts.
Creating, building, and maintaining distinctive relationships with a large portfolio of clients.
Partnership with adjacent branches to increase resources and sizable scope opportunities.
Driven diversified verticals commitment to enlarged profit margin and brand expansion.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Full budgeting and allocation instilling a specialized team with confident guidance through conflicts, improvement plans, evaluations, hiring, termination processes, company protocol and payroll operations.
Verified full adherence to OSHA and PPE guidelines within federal and local ordinances.
Assistant Store Manager/ Department Manager
Floor And Decor
10.2016 - 04.2018
Merchandising, logistics and operations of two double-digit multimillion earning locations of 80+ associates.
Spatial allocation, fulfillment, receiving, truckload and delivery of vendor, Pro and customer orders.
Forklift and Reach Truck certified driver verifying daily inspections and maintenance of machinery.
Collaboration with corporate buyers and vendors to proactively engage sales and stock opportunities.
Analyzing business, staffing, inventory reporting and trends to maximize profitability.
Providing team-oriented direction and personal support for design and project realization.
Education
Bachelor of Arts - Business Administration And Management
University of Phoenix
06.2014
Skills
Client Relationship Management
Analytical Thinking
Timeline
Service Technician/ Warehouse Management/ Box Truck Driver
Service Tire Truck Centers
10.2021 - 11.2023
Branch Manager
People Ready
04.2018 - 05.2020
Assistant Store Manager/ Department Manager
Floor And Decor
10.2016 - 04.2018
Bachelor of Arts - Business Administration And Management
University of Phoenix
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