Ryan Tuck
Gallatin,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a Information Technology position. Ready to help team achieve company goals.I applied because I really align to your companies core values. As i did further research on the role itself. i do bring to the table all of the experience and skills for the position itself. When i think about my career growth i know your company is one im keen on growing at, learning from and investing in.
Overview
16
16
years of professional experience
Work History
Operator
ISOFlex Packaging
05.2022 - Current
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Performed inspections and routine maintenance on equipment.
- Provided on-the-job training to newly hired workers and team members.
- Set up machines to start production cycles and controlled machine settings.
- Performed quality assurance tasks to promote accuracy and minimize mistakes.
- Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
- Performed quality checks to identify finish discrepancies.
- Assisted with equipment startups and machine installation tasks.
- Fed raw materials and components into semi-automated machines according to production needs.
- Fed raw materials into machines.
- Analyzed and measured final products with precision tools to confirm compliance to specifications and standards.
- Drafted reports detailing machine production outputs and material quantities.
- Responsible for assisting other zones Operators when needed
- Responsible for promoting team work throughout the plant
Temp Worker for Isoflex
Crown Staffing
01.2022 - 05.2022
- See Operator description for Isoflex Packaging
IT Support Analyst
Interapt
05.2021 - 01.2022
- Monitored helpdesk and responded to incoming tickets to address support needs.
- Answered customer support inquiries via specialized ticket tracking platforms.
- Created user accounts and managed access control.
- Supported users with software, hardware and network issues.
- Configured and distributed devices used daily by employees.
- Performed troubleshooting of network connectivity for BYOD (Bring Your Own Device) participants, confirming successful connectivity and BYOD policy compliance.
- Performed remote support tasks for mobile devices such as smartphones and tablets, correcting issues on iOS and Android units via [Software].
- Monitored systems in operation and quickly troubleshot errors.
- Utilized ticketing system to track customer requests and prioritize urgent needs.
- Communicated with clients to verify roots and causes of computer problems.
- Troubleshot hardware, software and network issues to identify and rectify discrepancies.
- Connected to computer of client using remote link to install new programs and applications.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Deployed software and hardware updates and patches to increase speed and performance.
- Provided feedback to product development and engineering teams on customer needs and issues for enhancements.
- Installed and maintained hardware and computer peripherals to enhance and upgrade performance.
Assembly Line Worker
Ford Motor Company
05.2020 - 05.2021
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Performed visual and functional inspection of components to determine quality and identify defects.
Order Selector/Picker
Zenith Logistics Inc.
01.2019 - 05.2020
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Followed safety protocols and procedures to minimize workplace accidents.
- Used RF scanners to track orders and verify accuracy.
- Verified proper labeling and identification on all orders before shipment.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Operated manual and electric pallet jacks to move merchandise.
- Scanned and verified UPC codes for all products to aid in identification.
- Replenished items taken from shelves, safely using equipment to lift and organize products.
Home Department Head
Cost Plus World Market
08.2016 - 01.2019
- Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
- Evaluated performance continuously to identify areas in need of improvement and implement strategies to keep team on-track.
- Cultivated collaborative, performance-oriented culture to keep team motivated and enthusiastic about achieving shared goals.
- Led regular meetings with team leaders and front-line staff to convey important operational information and new targets.
- Managed efficient workflows by creating effective schedules and delegating work based on personnel strengths and knowledge.
- Maximized team performance by hiring, training and disciplining staff to consistently exceed expectations.
- Improved department operations by capturing numerous opportunities to streamline processes and reduce waste.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
Information Technology Specialist
United States Army
07.2007 - 11.2012
- Used ticketing systems to manage and process support actions and requests.
- Set up network profiles, security permissions and file sharing systems.
- Controlled and managed server room, wireless network, server infrastructure, audiovisual equipment, laptops and video conferencing equipment.
- Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Coached and trained end-users on functions, features and basic troubleshooting of software
- Facilitated best user experience through continuous support and communication of system changes.
- • Installs, operates, and maintains commercial off the shelf (COTS) equipment (i.e. routers, switches, desktop and laptop computers).
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
- Attended regular client meetings to report project progress and address questions.
- Communicated regularly with customers concerning data exchange and technology integration.
- Configured hardware and granted system permissions to new employees.
Education
Associate of Science - Business Administration
University of Phoenix
Tempe, AZ10.2016
Skills
- Software Diagnosis
- Configuring Devices
- Desktop Support
- Mission Critical Applications
- Data Connectivity
- Network Technology
- Troubleshooting and Assistance
- Hardware Upgrades
- PC Networking
- Manage Budgets
Timeline
Operator
ISOFlex Packaging
05.2022 - Current
Temp Worker for Isoflex
Crown Staffing
01.2022 - 05.2022
IT Support Analyst
Interapt
05.2021 - 01.2022
Assembly Line Worker
Ford Motor Company
05.2020 - 05.2021
Order Selector/Picker
Zenith Logistics Inc.
01.2019 - 05.2020
Home Department Head
Cost Plus World Market
08.2016 - 01.2019
Information Technology Specialist
United States Army
07.2007 - 11.2012
Associate of Science - Business Administration
University of Phoenix
Similar Profiles
Liz Y. Rosario TorresLiz Y. Rosario Torres
Customer Service Representative/Inside Sales Representative at Isoflex PackagingCustomer Service Representative/Inside Sales Representative at Isoflex Packaging
Kelsie AckermanKelsie Ackerman
Logistics Manager at ISOFlex PackagingLogistics Manager at ISOFlex Packaging
KRISHAN KUMARKRISHAN KUMAR
Maintenance Sr. Supervisor at M/s Huhtamaki Flexible Packaging UAE (Positive Packaging)Maintenance Sr. Supervisor at M/s Huhtamaki Flexible Packaging UAE (Positive Packaging)