Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Tucker

CHICAGO HTS,United States

Summary

With over 10 years of experience in customer service, administration, and graphic design, I bring a diverse skill set to the table. Proficient in computer programs such as Word, Excel, Access, and PowerPoint, I am well-equipped to handle any digital task. Eager to take on additional responsibilities and challenges, I demonstrate excellent time management and attention to detail. Working effectively as a team member, I have honed my administrative support and office management skills over a decade in a medical office. Adhering to HIPAA/OSHA regulations, I prioritize patient confidentiality. With a strong focus on customer service and listening skills, I am highly motivated, creative, and flexible. My effective planning, organizational, communication, presentation, and interpersonal skills make me a valuable asset in any professional setting. Known for discretion in making managerial decisions and handling highly confidential information, I am a self-motivated team member who consistently meets and exceeds deadlines and goals.

Overview

11
11
years of professional experience

Work History

Housekeeping Manager

La Banque Hotel
05.2024 - Current
  • Worked with front desk to respond promptly to all guest requests.
  • Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
  • Communicated repair needs to maintenance staff.
  • Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
  • Managed staff of 5 housekeepers.

General Manager

Follett Higher Education
01.2014 - 01.2024
  • Help customers try on or fit merchandise
  • Inventory stock and requisition new stock
  • Rent merchandise to customers
  • Answer questions regarding the store and its merchandise
  • Bag or package purchases and wrap gifts
  • Clean shelves, counters, and tables
  • Compute sales prices, total purchases, and receive and process cash or credit payment
  • Demonstrate use or operation of merchandise
  • Describe merchandise and explain use, operation, and care of merchandise to customers
  • Estimate cost of repair or alteration of merchandise
  • Estimate quantity and cost of merchandise required, such as paint or floor covering
  • Exchange merchandise for customers and accept returns
  • Greet customers and ascertain what each customer wants or needs
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Maintain records related to sales
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
  • Place special orders or call other stores to find desired items
  • Prepare merchandise for purchase or rental
  • Prepare sales slips or sales contracts
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Ticket, arrange, and display merchandise to promote sales
  • Watch for and recognize security risks and thefts and know how to prevent or handle these situations
  • Analyzing Data or Information
  • Assisting and Caring for Others
  • Coaching and Developing Others
  • Communicating with Persons Outside Organization
  • Communicating with Supervisors, Peers, or Subordinates
  • Experience with: Barcode scanners, Cash registers, Computerized cash registers, Desktop computers, Tape measures, Attitude POS itive, AccuPOS Retail, Exact Software

Personal Care Assistant

DORS
01.2019 - 01.2020
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.

Education

Bachelor's Degree - Psychology, General

Governors state university
University park, IL
05.2019

GED -

Crete Monee
Crete, IL
03.2013

Skills

  • Computer literate: Word, Excel, Access, database, A Certification, Internet, email, familiar with PowerPoint
  • Strong attention to detail, customer service and listening skills; highly motivated, creative and flexible
  • Possess effective planning, organizational, communication, presentation and interpersonal skills
  • Professional known for making managerial decisions, using discretion and processing highly confidential information
  • Self-motivated team member, employee with the ability to meet, exceed, achieve deadlines and goals

Timeline

Housekeeping Manager

La Banque Hotel
05.2024 - Current

Personal Care Assistant

DORS
01.2019 - 01.2020

General Manager

Follett Higher Education
01.2014 - 01.2024

Bachelor's Degree - Psychology, General

Governors state university

GED -

Crete Monee
Ryan Tucker