Overview
Work History
Education
Skills
Timeline
Generic

Ryan Tully

Overview

8
8
years of professional experience

Work History

Pizza Shop Assistant

Papa John's Pizza
11.2023 - Current
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
  • Developed and implemented strategies to increase sales and profitability.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Increased overall store sales through effective marketing strategies and promotional campaigns.
  • Created a welcoming atmosphere for guests by maintaining a clean and organized dining area, leading to positive reviews on social media platforms.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Oversaw training of more than 7 team members.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Collaborated with upper management to develop long-term growth plans for the store, including menu expansion and potential franchise opportunities.
  • Boosted team morale through regular team meetings, open communication channels, and incentive programs for high-performing employees.

Real Estate Transaction Coordinator

Aleka RenPro, LLC
12.2022 - 12.2024
  • Contributed to a positive work environment by providing backup support for fellow team members during peak periods or absences.
  • Developed new business and managed new and existing clients.
  • Strengthened relationships with clients by maintaining open lines of communication during each stage of the transaction process.
  • Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Streamlined real estate transactions by efficiently managing documentation and communication between all parties involved.
  • Reduced errors in contract preparation with meticulous attention to detail and thorough understanding of legal requirements.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Worked well in a team setting, providing support and guidance.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Collaborated with other departments to coordinate events and promotions.
  • Negotiated contracts with buyers and sellers to maximize customer savings.
  • Prepared and presented contracts and other legal documents to clients.
  • Assisted with the creation of marketing materials, including flyers and brochures, to effectively showcase properties for sale.
  • Excellent communication skills, both verbal and written.
  • Worked effectively in fast-paced environments.
  • Strengthened communication skills through regular interactions with others.

Customer Service Manager

Pulse Plumbing & Heating Ltd
11.2018 - 05.2019
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
  • Generated customer satisfaction surveys to analyze results into action plans.
  • Championed technology adoption among team members, integrating tools that aided in delivering faster results for customers without sacrificing quality.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

General Landscaper

Bartula's Luxury Lawn's
08.2016 - 06.2018
  • Cultivated and replanted trees and plants to maintain landscaping areas.
  • Coordinated with other landscaping professionals to improve outdoor areas.
  • Enabled long-term growth of newly installed plants through proper planting techniques and site preparation methods.

Education

High School Diploma -

Spring Hill High College
Mobile, AL

Bachelor of Science -

University of Houston
Houston, TX

Bachelor of Arts - Creative Writing

University of Houston
Houston, TX
05.2025

College

St. Thomas High School
Houston, TX
05.2016

Skills

  • Flexible Schedule
  • Closing procedures
  • Staff Training
  • Teamwork and Collaboration
  • QA
  • Work Prioritization
  • Research and due diligence
  • Policy Enforcement
  • Work Planning and Prioritization
  • Good Judgment
  • Time Management
  • Customer Service
  • Goal Setting
  • Scheduling and Coordinating
  • Customer Retention
  • Shipping, receiving, and warehousing
  • Social Media Monitoring
  • Coordinating Service Initiatives
  • Cash Handling
  • Computer Skills
  • Staff Management
  • Loss Prevention
  • Handling Escalations
  • Project management abilities
  • Employee Performance Evaluations
  • Staff Training and Development
  • Schedule Management
  • Lead Generation
  • Team Leadership
  • Sales Strategies
  • Needs Assessment
  • Team motivation
  • Cost Reduction
  • Customer Relations
  • Customer Relationship Management
  • Task Delegation
  • Problem Resolution
  • Financial Management
  • Performance Evaluations
  • Negotiation and Conflict Resolution
  • Professional and Courteous
  • Customer rapport
  • Shift Scheduling
  • Hiring and Training
  • Organizational Skills
  • Good Telephone Etiquette
  • First Aid/CPR

Timeline

Pizza Shop Assistant

Papa John's Pizza
11.2023 - Current

Real Estate Transaction Coordinator

Aleka RenPro, LLC
12.2022 - 12.2024

Customer Service Manager

Pulse Plumbing & Heating Ltd
11.2018 - 05.2019

General Landscaper

Bartula's Luxury Lawn's
08.2016 - 06.2018

High School Diploma -

Spring Hill High College

Bachelor of Science -

University of Houston

Bachelor of Arts - Creative Writing

University of Houston

College

St. Thomas High School

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Ryan Tully