Ryan Urena
Paterson,NJ
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
13
13
years of professional experience
Work History
Warehouse Package Handler
UPS
Saddle Brook, NJ
10.2019 - Current
- Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Used hand-held scanners and physical logs to accurately track item movements.
- Supported efficient loading/unloading processes, coordinating with truck drivers and other warehouse personnel as needed.
- Trained new employees on safety protocols and operational procedures to promote a safe work environment.
Assistant Store Manager
Walgreens
Paterson, NJ
05.2017 - 04.2019
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Assistant Manager in Training
Walgreens
Elmwood Park, NJ - Paterson, NJ
08.2016 - 06.2017
- Assisted in training new team members on operational procedures and customer service standards.
- Monitored inventory levels, coordinating restocking efforts to maintain optimal product availability.
- Developed merchandising displays to enhance product visibility and drive sales performance.
- Mentored junior staff, fostering a collaborative environment and promoting professional growth opportunities.
- Increased employee engagement by implementing recognition programs that fostered a positive work environment.
- Ensured compliance with company policies, safety regulations, and local laws through regular staff training sessions.
Overnight Shift Leader
Walgreens
Elmwood Park, NJ
10.2013 - 08.2016
- Supervised overnight operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members, fostering a collaborative work environment.
- Managed inventory control, including stock replenishment and loss prevention strategies.
- Implemented efficient workflow processes to enhance productivity during overnight shifts.
Education
Incomplete - Mathematics/Physics
Rochester Institute of Technology
Rochester, NYSkills
- Team leadership
- Verbal and written communication
- Maintaining records
- Customer Service
- Time Management
- Team Building and Leadership
- Staff Supervision
- Employee Scheduling
Timeline
Warehouse Package Handler
UPS
10.2019 - Current
Assistant Store Manager
Walgreens
05.2017 - 04.2019
Assistant Manager in Training
Walgreens
08.2016 - 06.2017
Overnight Shift Leader
Walgreens
10.2013 - 08.2016
Incomplete - Mathematics/Physics
Rochester Institute of Technology