Ryan Vaughn
Rio Vista,CA
Summary
Dynamic Parts Professional with extensive experience at Genuine Parts Co, excelling in inventory management and customer service. Proven ability to optimize parts ordering processes, enhancing efficiency and reducing costs. Skilled in parts identification and fostering client relationships, leading to increased repeat business and customer satisfaction. ASE P2 Certification since 1997.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Parts Professional
Genuine Parts Co
12.2023 - Current
- Assisted in identifying parts inventory and maintaining accurate records.
- Supported team in processing incoming and outgoing shipments effectively.
- Learned to operate inventory management systems for tracking parts availability.
- Engaged with customers to understand their needs and recommend appropriate parts.
- Participated in training sessions on safety protocols and equipment handling procedures.
- Maintained cleanliness and organization of the parts department workspace.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Placed new parts orders for customers and to replenish stock.
- Developed strong rapport with clients through consistent professionalism, building trust that led to repeat business over time.
- Ordered parts from various distributors to fulfill demands.
- Assisted customers in finding appropriate parts promptly.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Researched vehicles and parts via physical catalogs and electronic means.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
Parts Professsional
Stewart Industrial Supply/NAPA
12.1998 - 12.2023
- Collaborated with team to optimize inventory management processes.
- Assisted customers in selecting appropriate automotive parts and accessories.
- Utilized parts catalog and computer systems for order processing and tracking.
- Developed expertise in product specifications and compatibility assessments.
- Responded to customer inquiries, providing accurate information on product availability.
- Supported training initiatives for new employees on inventory systems and procedures.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Stocked and managed stock of parts.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Trained and mentored junior employees on regulations, best practices, and performance strategies.
- Developed strong rapport with clients through consistent professionalism, building trust that led to repeat business over time.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Researched vehicles and parts via physical catalogs and electronic means.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
Education
N/A - General Education
Rio Vista High School
Rio Vista, CA06.1995
Skills
- Order picking
- Shipping and receiving
- Shelf stocking
- Warehouse operations
- Parts ordering
- Merchandise stocking
- Sales support
- Front counter support
- Parts identification
- Ordering parts
- Customer service
- Inventory management
- Purchase orders
Certification
I have completed countless hours of training in all regards of automotive parts and segments (fuel pumps, filtration, electrical/charging, ignition, suspension, Etc.). ASE P2 Parts Professional.
Timeline
Parts Professional
Genuine Parts Co
12.2023 - Current
Parts Professsional
Stewart Industrial Supply/NAPA
12.1998 - 12.2023
N/A - General Education
Rio Vista High School
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