Ryan Vidal
Sedalia,MO
Summary
Dependable and service-focused individual motivated to deliver consistent, prompt, and courteous service. I believe in treating others the way you would like to be treated, and always making safety a priority.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Merchandiser
PepsiCo
Sedalia, MO
11.2021 - Current
- Drive personal vehicle to customer location
- Sign into merchandiser app and view the account for special instructions
- Walk the store to see what is needed for sales floor
- Communicate with store personnel to ensure we are on the same page
- Run truck/back stock and merchandise the account
- Neatly organize the back room and clean up all messes
- Attend periodic work meetings.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
- Facilitated clear communication between store associates and corporate teams regarding merchandising goals, expectations, and feedback on execution quality.
- Monitored and replenished display inventory and restructured according to available stock.
- Created visual displays to highlight new and featured products.
Dasher
Door Dash
Independence, MO
09.2020 - 01.2021
- Deliver food to customers who order food from the door dash app.
- Improved customer satisfaction by providing timely and accurate deliveries.
- Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Boosted overall delivery performance by staying up-to-date on platform updates and best practices.
Hanger
Stanley Black and Decker
Sedalia, MO
01.2021 - 11.2021
- Attend morning meeting at 3:45 A.M
- Ensure that load tags match parts numbers on paperwork
- Check all materials for quality
- Hang parts and materials on a moving hang line for 10 hour shift.
- Collaborated with team members to maintain a clean and organized workspace, promoting a positive work environment.
Route Salesman
Blue Bell Creameries
Kansas City, KS
06.2020 - 09.2020
- Sell Ice cream to various customer accounts
- Stocked and faced shelves in the store
- Record all customer transactions using a hand held device
- Order product for the truck twice a week
- Keep track of truck inventory
- Maintained accurate inventory records, ensuring timely product replenishment for customer needs.
- Implemented safe driving practices, reducing the risk of accidents and maintaining company vehicle maintenance standards.
- Strengthened client relationships with regular communication and attentive customer support.
- Ensured compliance with company policies and procedures at all times during daily operations.
- Achieved route efficiency by optimizing delivery schedules and routes using GPS technology.
- Demonstrated adaptability by adjusting routes or schedules as needed due to unforeseen circumstances or changes in priorities.
- Developed rapport with customers through friendly interactions and consistent reliability in service.
- Operated delivery vehicles safely and efficiently.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Completed daily pre- and post-trip vehicle inspections.
DSD Route Sales
Chuck Ryan Distribution
Olathe, KS
03.2019 - 06.2020
- Utilize a handheld to download the days order
- Count product and match with my load report/make adjustments as needed
- Organize product by store
- Load the delivery truck with product
- Deliver bread products to grocery store and restaurant locations
- Pull all stale bread from shelves and rotate shelves with new product
- Record all sales and stales data in handheld
- Return to depot and unload all empty trays and stales from truck
- Order new product using the handheld
- Finalize the days data in the handheld
- Upload data in the handheld
- Managed inventory levels to minimize product waste and maximize profitability, implementing effective ordering strategies based on customer needs.
- Ensured timely delivery of products by coordinating efficient routing schedules and adapting to unexpected changes in daily plans.
- Maintained accurate records of daily transactions, mileage, expenses, and other relevant information for reporting purposes.
Service Technician
Anthony PHC
Lenexa, KS
03.2017 - 03.2019
- Drive box truck to customer locations
- Explore plumbing related concerns and offer solutions
- Use hand tools to repair/replace plumbing
- Work on call one weekend per month
- Utilize Apple tablet to give estimates, pay invoices, and record information.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Managed inventory levels effectively by accurately recording usage data and proactively replenishing stock when needed.
Messenger
Brinks Inc
Kansas City, MO
12.2013 - 03.2017
- Loaded armored truck with large amounts of cash and coin
- Made sure all liability loaded on the truck matched the route paperwork
- Ran a route delivering and receiving customer liability
- Utilized a scanning devise to record all transactions during my route
- Frequently used a dolly to move heavy loads of coin
- Utilized a pallet jack while at the facility to move pallets of coin
- Carried a pistol for protection
- Qualified at the gun range twice a year with my firearm.
- Expedited urgent deliveries, effectively meeting tight deadlines and client expectations.
- Facilitated smooth pickups from multiple locations within designated timeframes, optimizing route planning.
- Documented details about delivery times, problems and special circumstances.
- Cultivated positive working relationships with clients through professional communication and prompt service.
- Trained new employees on company procedures, fostering a supportive work environment for continued success.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Stacker
Bennett Packaging
Lee's Summit, MO
03.2011 - 12.2013
- Typed in customer layout details on the computer
- Measured scraps of cardboard to make platform for finished product
- Helped team setup the Mid-line machine according to customer layout
- Checked dimensions of sample boxes, comparing them to customer layout
- Stacked finished bundles into a stack pattern according to the layout
- Sent finished units down the main conveyor line to be unitized
- Made sure that each unit had load tags for shipping.
- Maintained a solid understanding of product specifications and storage requirements, ensuring proper handling and stacking procedures were always followed.
- Inspected final packaging to certify fit to customer specifications.
- Ensured workplace safety by adhering to proper lifting techniques and stacker equipment usage guidelines.
Care Giver
Community Access
Independence, MO
01.2011 - 03.2011
- Worked with mentally handicapped adults
- Utilized personal vehicle to take clients out to doctors appointments
- Gave daily prescription drug's to my clients
- Worked on personal goals with clients.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Cashier/ stocker
Hy Vee
Independence, MO
01.2006 - 01.2011
- Checked customers groceries using a cash register
- Offered assistance to customers when applicable
- Stocked and faced shelves in the store
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
High School Diploma - General Studies
William Chrisman High School
Independence, MO05.2008
Skills
- Driving experience (box truck)
- Excellent driving record
- Hand truck proficiency
- Customer Service
- Good at following instructions
- Solid independent worker
- Detail oriented
- Safety oriented
- Friendly and hard working
- Hand and Power Tool Operation
- Staff Training
- Display building
- Overstock management
- Problem-Solving
- Customer Service
- Pricing and Signage Updates
- Visual Merchandising
- Stock replenishment
- Stock Rotation
- Reliable and punctual
Certification
Class B cdl drivers license
Phone
816-715-1603, 816-507-8234
Timeline
Merchandiser
PepsiCo
11.2021 - Current
Hanger
Stanley Black and Decker
01.2021 - 11.2021
Dasher
Door Dash
09.2020 - 01.2021
Route Salesman
Blue Bell Creameries
06.2020 - 09.2020
DSD Route Sales
Chuck Ryan Distribution
03.2019 - 06.2020
Service Technician
Anthony PHC
03.2017 - 03.2019
Messenger
Brinks Inc
12.2013 - 03.2017
Stacker
Bennett Packaging
03.2011 - 12.2013
Care Giver
Community Access
01.2011 - 03.2011
Cashier/ stocker
Hy Vee
01.2006 - 01.2011
High School Diploma - General Studies
William Chrisman High School