Ryan Villegas
Nashua,New Hampshire
Summary
Closed Area Custodian
D.O.D "Secret" Clearance
Active Visa for KSA (ex. 2029)
Provided 1 month backfill for site logistician at OCONUS radar site.
Provided 1 month support assignment at customer facility during Program move
Knowledge of ALCS record keeping system
Overview
15
15
years of professional experience
Work History
Program Analyst, Logistics
Raytheon
08.2025 - Current
- Create monthly reports for tracking crucial program metrics
- Provide backup for Program Manager in times of absence.
- Prepare and display assets for Government sell off and prepare paperwork for creation of DD250.
- Willingness to travel to various sites to provide backfill as well as necessary site support on.
Program Analyst, Logistics
Raytheon
10.2023 - 08.2025
- Quickly and correctly create necessary paperwork for assets to be picked and shipped to sites around the world.
- Facilitate the repair of assets by creating requests enabling the repair processes to begin
- Maintain correct allocation of assets to ensure the proper site is receiving the needed and necessary parts to keep function
- Work with team members to problem solve and ensure a timely execution of all tasks needed to maintain a successful workflow
Logistics Technician
Raytheon
11.2021 - 10.2023
- Maintain timely receipt process to ensure fast and accurate turn around times
- Accurately input information into both ALCS program as well as utilize SAP program to acknowledge incoming assets
- Responsible for receiving all incoming PATRIOT system assets, as well as all foreign military assets that arrive into facility
- Have knowledge of both ARMS and PIEE government data bases to properly research and update parts as required
- Work with QA to streamline receiving process to get crucial hardware back to field as quickly and efficiently as possible
- Work with DCMA/DCSA to properly handle and document imported assets
- Maintain clean and tidy work area.
- Work with team members to find resolutions to unfamiliar issues
Product Flow Supervisor
Best Buy
06.2021 - 11.2021
- Directly responsible for all online orders metrics to include, Completion Rate, Pick Time, and Overall Revenue of online sales
- Coach members of inventory team to achieve higher metrics
- Guide other members by assuring they'd have access to proper skills and knowledge to successfully achieve said metrics
- Maintain personal metrics
- Pack and ship customer orders safely to ensure items arrive promptly and undamaged
- Provide customers a quick and seamless experiencing using "curbside" feature
- Maintain and improve customer, as well as employee satisfaction
Mobile Electronics Installer
Geek Squad
03.2021 - 06.2021
- Located and diagnosed malfunctions with skills in electrical testing and troubleshooting
- Worked on multiple systems installed in automobiles, including sound, navigation, and communication
- Met customers' needs consistently by conferring on problems, creating detailed estimates, and meeting promised delivery dates
- Installed new speaker systems and associated components, including amplifiers
- Connected components by running new speaker and electrical cables.
Order Picker Lead
Best Buy
01.2018 - 03.2021
- Responsible for creating productivity reports for each team member
- Lead team of 7 associates in day to day tasks of receiving, locating, and fulfilling customer orders
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Responsible for individual metrics as well as coaching and training team members to achieve goals
- Provide customer with a quick and seamless in-store order pick up as well as curbside experience.
Picker
Best Buy
08.2016 - 01.2018
- Maintain personal metrics, including, accuracy, time, and revenue
- Ensure customer satisfaction is as high as possible
- Provide backup for other warehouse daily tasks during down time
Inventory Specialist
Pacific Kitchen & Home
09.2015 - 08.2016
- Unload and display new products upon their arrival into the building
- Maintain cleanliness and functionality of all units on sales floor
- Load customer purchases and orders into vehicles
Front End Customer Service Associate
Best Buy
07.2010 - 09.2015
- Provide customers with a positive experience while in the store
- Understand and solve issues customers may have with newly purchased products.
- Maintain clean and tidy work area.
- Work with team members to find resolutions to unfamiliar issues
Education
Associate of Science - Criminolgy
Nashua Community College
Nashua, NHHigh School Diploma -
Nashua High School North
Nashua, NH06.2012
Skills
- Strategic planning
- Data collection
- Conflict resolution
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Effective communication
- Analytical thinking
- Warehouse operations
Timeline
Program Analyst, Logistics
Raytheon
08.2025 - Current
Program Analyst, Logistics
Raytheon
10.2023 - 08.2025
Logistics Technician
Raytheon
11.2021 - 10.2023
Product Flow Supervisor
Best Buy
06.2021 - 11.2021
Mobile Electronics Installer
Geek Squad
03.2021 - 06.2021
Order Picker Lead
Best Buy
01.2018 - 03.2021
Picker
Best Buy
08.2016 - 01.2018
Inventory Specialist
Pacific Kitchen & Home
09.2015 - 08.2016
Front End Customer Service Associate
Best Buy
07.2010 - 09.2015
Associate of Science - Criminolgy
Nashua Community College
High School Diploma -
Nashua High School North