Ryan Villegas
Nashua,New Hampshire
Summary
Closed Area Custodian
D.O.D "Secret" Clearance
Active Visa for KSA (ex. 2029)
Provided 1 month backfill for site logistician at OCONUS radar site.
Provided 1 month support assignment at customer facility during Program move
Knowledge of ALCS record keeping system
Overview
15
15
years of professional experience
Work History
Program Analyst, Logistics
Raytheon
Merrimack, NH
08.2025 - Current
- Create monthly reports for tracking crucial program metrics
- Provide backup for Program Manager in times of absence.
- Prepare and display assets for Government sell off and prepare paperwork for creation of DD250.
- Willingness to travel to various sites to provide backfill as well as necessary site support on.
Program Analyst, Logistics
Raytheon
Nashua, NH
10.2023 - 08.2025
- Quickly and correctly create necessary paperwork for assets to be picked and shipped to sites around the world.
- Facilitate the repair of assets by creating requests enabling the repair processes to begin
- Maintain correct allocation of assets to ensure the proper site is receiving the needed and necessary parts to keep function
- Work with team members to problem solve and ensure a timely execution of all tasks needed to maintain a successful workflow
Logistics Technician
Raytheon
Nashua, NH
11.2021 - 10.2023
- Maintain timely receipt process to ensure fast and accurate turn around times
- Accurately input information into both ALCS program as well as utilize SAP program to acknowledge incoming assets
- Responsible for receiving all incoming PATRIOT system assets, as well as all foreign military assets that arrive into facility
- Have knowledge of both ARMS and PIEE government data bases to properly research and update parts as required
- Work with QA to streamline receiving process to get crucial hardware back to field as quickly and efficiently as possible
- Work with DCMA/DCSA to properly handle and document imported assets
- Maintain clean and tidy work area.
- Work with team members to find resolutions to unfamiliar issues
Product Flow Supervisor
Best Buy
Nashua NH
06.2021 - 11.2021
- Directly responsible for all online orders metrics to include, Completion Rate, Pick Time, and Overall Revenue of online sales
- Coach members of inventory team to achieve higher metrics
- Guide other members by assuring they'd have access to proper skills and knowledge to successfully achieve said metrics
- Maintain personal metrics
- Pack and ship customer orders safely to ensure items arrive promptly and undamaged
- Provide customers a quick and seamless experiencing using "curbside" feature
- Maintain and improve customer, as well as employee satisfaction
Mobile Electronics Installer
Geek Squad
03.2021 - 06.2021
- Located and diagnosed malfunctions with skills in electrical testing and troubleshooting
- Worked on multiple systems installed in automobiles, including sound, navigation, and communication
- Met customers' needs consistently by conferring on problems, creating detailed estimates, and meeting promised delivery dates
- Installed new speaker systems and associated components, including amplifiers
- Connected components by running new speaker and electrical cables.
Order Picker Lead
Best Buy
Nashua, NH
01.2018 - 03.2021
- Responsible for creating productivity reports for each team member
- Lead team of 7 associates in day to day tasks of receiving, locating, and fulfilling customer orders
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Responsible for individual metrics as well as coaching and training team members to achieve goals
- Provide customer with a quick and seamless in-store order pick up as well as curbside experience.
Picker
Best Buy
Nashua, NH
08.2016 - 01.2018
- Maintain personal metrics, including, accuracy, time, and revenue
- Ensure customer satisfaction is as high as possible
- Provide backup for other warehouse daily tasks during down time
Inventory Specialist
Pacific Kitchen & Home
Nashua, NH
09.2015 - 08.2016
- Unload and display new products upon their arrival into the building
- Maintain cleanliness and functionality of all units on sales floor
- Load customer purchases and orders into vehicles
Front End Customer Service Associate
Best Buy
Nashua NH
07.2010 - 09.2015
- Provide customers with a positive experience while in the store
- Understand and solve issues customers may have with newly purchased products.
- Maintain clean and tidy work area.
- Work with team members to find resolutions to unfamiliar issues
Education
Associate of Science - Criminolgy
Nashua Community College
Nashua, NHHigh School Diploma -
Nashua High School North
Nashua, NH06.2012
Skills
- Strategic planning
- Data collection
- Conflict resolution
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Effective communication
- Analytical thinking
- Warehouse operations
Timeline
Program Analyst, Logistics
Raytheon
08.2025 - Current
Program Analyst, Logistics
Raytheon
10.2023 - 08.2025
Logistics Technician
Raytheon
11.2021 - 10.2023
Product Flow Supervisor
Best Buy
06.2021 - 11.2021
Mobile Electronics Installer
Geek Squad
03.2021 - 06.2021
Order Picker Lead
Best Buy
01.2018 - 03.2021
Picker
Best Buy
08.2016 - 01.2018
Inventory Specialist
Pacific Kitchen & Home
09.2015 - 08.2016
Front End Customer Service Associate
Best Buy
07.2010 - 09.2015
Associate of Science - Criminolgy
Nashua Community College
High School Diploma -
Nashua High School North