RYAN VILLOSO
Best Western Plus Kelly Inn & Suites
San Diego,CA
13
years of professional experience
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Housekeeping Attendant
3 Years 8 MonthsWarehouse Associate
2 Years 8 Months- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Enforced safety protocols and housekeeping standards throughout the warehouse floor.
- Monitored order fulfillment processes to reduce delays and maintain picking accuracy.
- Coordinated inventory counts and cycle audits to support accurate stock records.
- Verified incoming and outgoing shipments for accuracy, damage, and proper documentation.
- Organized stock locations and replenishment activities to improve space utilization.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Maintained clean, orderly work environment free of hazards.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Assistant Housekeeping Manager
2 Years 4 Months- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Enhanced employee performance through targeted supervision and hands-on training.
- Increased employee performance through effective supervision and training.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Established and enforced comprehensive housekeeping standards to ensure cleanliness in guest rooms and common areas.
- Removed trash and recyclables daily to maintain a clean environment.
- Ordered housekeeping supplies and guest toiletries to ensure adequate stock.
- Communicated repair needs to the maintenance staff.
- Scheduled housekeeping staff for shifts and room assignments based on skills and needs.
Housekeeping Attendant
3 Months- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Interacted with guests to understand their room preferences and needs. on room requirements and amenities to promote overall satisfaction.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Responded to requests from patrons for linens and toiletries.
- Mentored new staff to ensure adherence to departmental standards and practices. on departmental procedures and provided assistance in finding cleaning supplies.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Coordinated cleaning schedule to ensure timely completion of tasks and maintain operational efficiency.
- Changed bed linens and collected soiled linens for cleaning.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Office Clerk
6 Years- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing the operation of office equipment.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled incoming business and client requests for information.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Provided clerical support, addressing routine, and special requirements.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained and updated office records, both digital and physical.
- Collaborated with various departments to complete assigned tasks.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Edited documents to keep company materials free of grammar errors.
Education
Bachelor of Science - Business Administration
Skills
Room Turnover
Cleaning Techniques
Facility operations
Task management
Furniture cleaning
Supply Management
Supply management
Team Collaboration
Inventory Restocking
Staff Scheduling
Resource Allocation
Task Management
Timeline
Warehouse Associate
Magnum Ltd
10.2023 - 06.2026Read More
Housekeeping Attendant
Best Western Plus Kelly Inn & Suites
02.2023 - CurrentRead More
Assistant Housekeeping Manager
Best Western Plus Kelly Inn & Suites
05.2021 - 09.2023Read More
Housekeeping Attendant
Best Western Plus Kelly Inn And Suites
01.2021 - 04.2021Read More
Office Clerk
Local Government Unit Of San Antonio
06.2013 - 06.2019Read More
National College of Business And Arts
Bachelor of Science from Business Administration
Read More