Conducted market research, identifying new business opportunities and potential clients, and developed a $40 million pipeline until Q1 2026.
Engaged in client-facing work regarding the creation of a grant review process, intelligence gathering for events, speech writing, RAH (Read Ahead) preparation, and social media postings for clients in the DoD.
Assessed substantial amounts of data, filtering, integrating, and transforming it into strategically pertinent information to offer decision-making advantages to company shareholders, leaders, and team members.
Collaborated with Federal Agency leadership and external stakeholders, providing coordination and advice on strategies and interventions to achieve objectives.
Engaged in the formulation and implementation of strategies and plans, ensuring the achievement of goals for federal agencies served by the employer in policy, program, and operational functions.
Nurtured and developed professional relationships and information networks with partners across government levels, private sectors, non-governmental organizations, and various groups, such as the United Nations.
Offered specialized counsel, direction, and assistance to stakeholders concerning technical matters related to the design, execution, supervision, and assessment of specific programs.
Gathered data and created written materials for shareholders and team members to expedite decision-making processes.
Enabled Knowledge Capture (KC) by communicating outcomes from meetings, activities, trips, and events to management, ensuring valuable insights and information are recorded, aiding decision-making processes.
Boosted CRM adoption by streamlining processes and providing comprehensive training to team members, and redesigning on its utilization
Loan Officer
Kore Mortgage
01.2021 - Current
Investigate shifts in the market, subjects, and federal guidelines, regulations, and policies to inform and educate clients and partners
Fosters and nurture professional connections and information networks with various partners such as real estate agents, title companies, lawyers, financial institutions, borrowers, and local officials
Offers expert advice and guidance to borrowers regarding mortgage products, whether for primary home purchases or investment properties
Evaluates program, policy, and operational processes and systems to determine effectiveness and suggests enhancements where necessary
Investigated constantly evolving grant programs and provided guidance to eligible individuals on how to apply for and secure grants for home purchases
Created a revenue stream of over $22.5 million for my team and company.
Partnership & Media Specialist
Department of Commerce | Census Bureau
07.2019 - 11.2021
Provided support in community development, mediation/arbitration, conflict resolution, and democracy and governance initiatives during the 2020 census, particularly focusing on undocumented populations
My role involved addressing concerns related to deportation rumors, encouraging participation, and ensuring these communities felt safe and secure in participating in the census
Served as a intermediary and daily point of contact between the Department of Commerce, local state officials, business owners, and non-profit partners
Took charge and aided in resolving intricate program or administrative challenges and issues
Drafted briefing papers, fact sheets, reports, correspondence, and other materials adhering to the agency's style and format within specified deadlines
Constantly monitored and analyzed developments in assigned issue(s) and communicated them clearly and effectively to management
Built and sustains connections with over 100 diverse stakeholders
Joined business development meetings and supported market outreach plans to improve business development
Developed annual account objectives and formalized client communications for communication of goals and plans
Implemented account diagnostics, relationship analysis, and engagement execution
Increased brand awareness through creation of innovative print and digital productions for major publications
Cooperated with both internal and external partners, including federal agencies, non-governmental organizations, and private sector entities, to achieve program and operational objectives that supported the Department of Commerce's goals
Creating and overseeing comprehensive strategies, as well as assessing the effectiveness of agency programs or operations across diverse environments.
Case Manager Assistant | Property Inspector | Translator
Loudoun County
01.2018 - 01.2020
Organized community integration activities for clients, imparting essential life skills and independent living abilities crucial for success in permanent housing
Identified necessary and relevant interventions based on each client's cognitive abilities and current needs for those who were displaced
Educated potential participants on available services and processes to engage in the program
Oversaw day-to-day activities of residents in 30 facilities
Examined residences utilized for state and county vouchers under the rapid rehousing program
Enforced the use of required processes and tools for partnership management
Collaborated with internal and external partners, including state agencies, non-governmental organizations, and private sector entities, to achieve program and operational objectives in alignment with the shelters' requirements and goals
Organized and led mediation and arbitration sessions for residents of the shelter, managing and resolving disputes effectively.
Facility Manager
National Institute of Health | NIH
01.2007 - 01.2017
Evaluated facility operations and personnel for safety and health regulations compliance
Conducted daily inspections of facility grounds, external structure, systems, and equipment
Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances
Supervised staff of 3 in day-to-day activities
Developed and oversaw budgets for facilities and worked within cost restraints.
Education
Bachelor of Science - National Security | Government Administration
Trainer and Instructor II (Residency) at Bon Air Juvenile Correctional FacilityTrainer and Instructor II (Residency) at Bon Air Juvenile Correctional Facility
Appointment / Transportation Scheduler/Nursing Unit Clerk at Bowling Green Health And Rehab CenterAppointment / Transportation Scheduler/Nursing Unit Clerk at Bowling Green Health And Rehab Center