RYAN VOSS

• Runs 3–5 residential HVAC service calls daily, diagnosing and repairing diverse system issues to ensure optimal performance for customers.
• Performs warranty repairs on Goodman and Rheem equipment, including coils, TXVs, compressors, and refrigerant-related issues.
• Provides over-the-phone technical assistance to technicians, troubleshooting complex equipment and service problems to enhance resolution efficiency.
• Delivers comprehensive service reports to clients, detailing maintenance work performed and recommendations for future care.

• Diagnosed complex equipment and system issues in the field and provided practical repair solutions.
• Serviced light commercial equipment and large multi-system residential applications, ensuring optimal performance and reliability.
• Worked on light commercial equipment and large, multi-system residential applications.

• Performed HVAC service, diagnostics, repair, and lead installation work.
• Repaired and replaced furnaces, boilers, heat pumps, mini-splits, and water heaters.
• Resolved first-year warranty installation issues involving gas, refrigerant, water leaks, and system performance.
• Managed truck inventory and equipment needed to complete field repairs and installations.
• Presented repair and replacement options to customers and translated technical findings into clear recommendations.

• Diagnosed, troubleshot, and repaired boilers and central air conditioning systems.
• Completed 3–5 residential maintenance and repair calls per day.
• Participated in 24/7 emergency on-call rotation.

• Performed 5–10 residential maintenance and repair calls daily, primarily on heat pumps and gas furnaces.
• Serviced light commercial systems and rooftop units.
• Diagnosed complex HVAC problems and developed repair solutions while identifying legitimate replacement opportunities.
• Participated in emergency on-call rotation.

• Sold, installed, serviced, and commissioned dust collection systems for high schools, universities, and industrial facilities.
• Worked directly with plant managers, inside sales teams, and customers to identify system requirements and develop solutions.
• Prepared bids and quotations and gathered, documented, and communicated technical information..
• Bridged technical field knowledge with sales and customer-service requirements.

GPA: 3.75