Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Walker

Washington,UT

Summary

Dynamic professional with extensive experience at Dixie Moving & Storage, excelling in time management and problem-solving. Proven track record of enhancing customer satisfaction through meticulous packing and loading, while ensuring safety and efficiency. Strong communicator and team player, adept at navigating challenges to deliver exceptional service in high-pressure environments.

Overview

33
33
years of professional experience

Work History

Professional Mover

Dixie Moving & Storage (BEKINS)
11.2019 - 07.2025
  • Ensured timely completion of moving projects by effectively managing time and resources.
  • Loaded and unloaded trucks with customer possessions or merchandise.
  • Consistently met deadlines for moving projects by working efficiently under pressure without sacrificing quality or safety standards.
  • Negotiated challenging obstacles like narrow hallways or staircases with large furniture pieces while minimizing property damage risks.
  • Developed strong rapport with customers, addressing any concerns or special requests to ensure a smooth moving experience.
  • Adapted to changing client needs or requests during moves, ensuring a seamless experience that met expectations.
  • Improved customer satisfaction by efficiently packing, loading, and unloading belongings with care and precision.
  • Assisted in the disassembly and reassembly of furniture, ensuring all items were properly protected during transport.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a high level of safety for both clients'' possessions and team members through proper lifting techniques and equipment usage.
  • Displayed strong attention to detail when handling fragile items, ensuring they arrived at their destination undamaged.
  • Utilized advanced problem-solving skills to overcome unforeseen challenges during moves, such as tight spaces or difficult-to-move items.
  • Collaborated cross-functionally with office staff, providing updates on job progress and problem-solving to ensure customer satisfaction.
  • Collected customer payments (when needed) and kept detailed documentation.
  • Maintained a clean work environment, disposing of waste materials responsibly after each move.
  • Strapped items down over protective padding to secure throughout transportation.
  • Arranged items at destination according to customer requests and instructions.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Contributed to positive company reputation by providing exceptional customer service at all times.
  • Demonstrated excellent teamwork skills, collaborating with fellow movers to complete tasks quickly and accurately.

Valet

Airport Marriott
07.2006 - 11.2008
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Answered guest's questions about property amenities and services.
  • Maneuvered vehicles into designated areas to maximize parking capacity.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Provided punctual, polite valet services to uphold professional standards.
  • Located and retrieved vehicles quickly to minimize customer wait times.
  • Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.

Assistant Hotel Manager /Hotel Night Auditor

Holiday Inn
02.1998 - 12.1999
  • Oversaw daily operations, addressing any issues promptly to minimize disruptions to guest services.
  • Conducted regular inspections of facilities to identify areas in need of maintenance or improvement.
  • Facilitated open lines of communication between staff members across various departments for smooth collaboration.
  • Monitored online reviews and ratings from guests, implementing changes as necessary to address concerns or capitalize on positive feedback.
  • Optimized room inventory management, maximizing occupancy rates while minimizing overbooking incidents.
  • Streamlined front desk operations for improved efficiency and enhanced guest experiences.

Restaurant Food Server

Velvet Turtle Restaurant
04.1993 - 08.1996
  • Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
  • Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
  • Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Displayed strong teamwork capabilities by assisting fellow servers in managing their sections when needed, fostering a positive work environment.

Sales Associate

Sears Roebuck
05.1992 - 10.1993
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

No Degree - Elictrical Craft Helper

Los Angeles Trade Technical College
Los Angeles
05-1993

High School Diploma -

Marysville Pilchuck High School
Marysville, WA
06-1991

Skills

  • Professional appearance
  • Strong communication skills
  • Problem-solving skills
  • Time management
  • Loading and unloading proficiency
  • Team collaboration
  • Heavy lifting expertise
  • Proper lifting techniques

Timeline

Professional Mover

Dixie Moving & Storage (BEKINS)
11.2019 - 07.2025

Valet

Airport Marriott
07.2006 - 11.2008

Assistant Hotel Manager /Hotel Night Auditor

Holiday Inn
02.1998 - 12.1999

Restaurant Food Server

Velvet Turtle Restaurant
04.1993 - 08.1996

Sales Associate

Sears Roebuck
05.1992 - 10.1993

No Degree - Elictrical Craft Helper

Los Angeles Trade Technical College

High School Diploma -

Marysville Pilchuck High School

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