Ryan Wallace
Shelbyville,TN
Summary
Highly proactive manager with 5 years of experience in team leadership in the restaurant industry. Background includes sales, management and customer service in fast-paced settings as well as being a fast learner in new situations. Class A CDL looking to learn the ins and outs of the industry while applying the skills learned through other careers. Basic knowledge of truck driving and looking to start a career in the industry.
Overview
8
8
years of professional experience
Work History
Restaurant Manager
Culver's Restaurant
07.2019 - Current
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Correctly calculated inventory and ordered appropriate supplies.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Created schedules working with each individual to ensure employee vs customer ratio per day.
- Lead employees to better themselves and have a great attitude with customers.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Uber Driver
Uber
01.2018 - 06.2019
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Gained strong leadership skills by managing projects from start to finish.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with a strong sense of personal responsibility.
- Developed and maintained courteous and effective working relationships.
Weed Technician
Weed Man Lawn Care
08.2016 - 12.2017
- Streamlined workflow processes by organizing daily work schedules based on priority tasks and team availability.
- Built strong relationships with suppliers, negotiating favorable pricing for herbicides, fertilizers, and other necessary materials.
- Represented company professionally by dressing appropriately, being organized and arriving on time for every appointment.
- Maintained safe working environment by properly storing chemicals and equipment, adhering to safety guidelines.
- Delivered exemplary service to all customers, encouraging repeat business, positive feedback and long-term loyalty.
Education
CDL - Truck Driving
Daly's Truck Driving School
2314 Peachtree Industrial Blvd, Buford, GA 3051805.2018
High School Diploma -
Riverdale High School
Murfreesboro, TN05.2010
Skills
Class A CDL
Map reading and navigation skills
Basic mechanical knowledge
Familiarity with DOT regulations
Transportation safety
Vehicle inspections
Accurate record keeping
Service Delivery Management
Timeline
Restaurant Manager
Culver's Restaurant
07.2019 - Current
Uber Driver
Uber
01.2018 - 06.2019
Weed Technician
Weed Man Lawn Care
08.2016 - 12.2017
CDL - Truck Driving
Daly's Truck Driving School
High School Diploma -
Riverdale High School
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