Ryan Wallen
Pahrump
Summary
Dedicated professional with a strong background in customer service and security screening. Known for integrity and attention to detail, enhancing public safety through effective incident management and threat detection.
Results-driven Incident Coordinator with expertise in threat management and emergency preparedness. Proven track record in enhancing safety measures and optimizing response strategies through effective communication and collaboration, ensuring rapid incident resolution and public safety.
Proficient in incident reporting and emergency preparedness, delivering effective security solutions. Experienced in coordinating responses to critical incidents, fostering teamwork, and maintaining high standards of public safety and operational efficiency.
Overview
9
9
years of professional experience
Work History
Transportation Security Officer
Department Of Homeland Security, TSA
06.2025 - Current
- Screened passengers and baggage to ensure compliance with security regulations.
- Operated advanced screening equipment to detect prohibited items efficiently.
- Maintained vigilance during security checks to identify suspicious behavior.
- Collaborated with team members to enhance overall security measures.
- Provided excellent customer service while enforcing TSA policies and procedures.
- Responded to security incidents promptly and followed protocol for resolution.
- Engaged in ongoing training sessions to improve knowledge of security practices.
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Performed pat-downs to look for unauthorized materials and weapons.
- Responded to emergency situations with professionalism and efficiency, ensuring the safety of passengers and staff.
- Maintained a high level of situational awareness during peak travel times, enabling quick response to potential issues.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Assisted in reducing wait times for passengers by executing swift and accurate security checks.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Prevented unauthorized access to restricted areas by verifying identification credentials and maintaining vigilant surveillance.
Incident Coordinator
Team Rubicon
02.2017 - 06.2025
- Coordinated incident response efforts, ensuring rapid deployment of resources and personnel.
- Managed communication between teams and stakeholders during disaster response operations.
- Developed and maintained operational plans for effective incident management strategies.
- Trained volunteers on incident coordination procedures and best practices for efficiency.
- Oversaw logistics for resource allocation, enhancing response times and service delivery.
- Evaluated incident reports to identify areas for process improvement and operational effectiveness.
- Led post-incident debriefs to assess performance and implement lessons learned in future responses.
- Collaborated with local agencies to align response strategies with community needs and resources.
- Facilitated smooth hand-offs between shifts by thoroughly documenting incident status updates and ensuring clear communication among team members.
- Enhanced incident response times by streamlining communication and coordination between teams.
- Collaborated with cross-functional teams to identify root causes and develop preventative measures for recurring issues.
- Evaluated the effectiveness of incident management tools and systems, recommending upgrades or replacements when necessary for improved performance.
- Implemented an effective escalation process, ensuring prompt attention from senior leadership when required for high-priority incidents.
- Reduced the number of repeat incidents by implementing thorough post-incident reviews and action plans.
- Contributed to business continuity planning by identifying potential risks and developing mitigation strategies for critical incidents.
- Promoted a proactive approach to risk mitigation through early identification and resolution of potential incidents.
- Maintained accurate records of incidents, ensuring comprehensive documentation for future reference and analysis.
- Acted as a liaison between technical teams and end-users, helping to translate complex technical information into easily understandable terms during incident updates.
- Developed strong relationships with internal teams and external vendors, fostering collaboration during incident resolution efforts.
- Improved the efficiency of incident management processes by regularly reviewing and updating standard operating procedures.
Head Chef
Mister Tater
06.2024 - 02.2025
- Led kitchen operations, ensuring timely food preparation and delivery.
- Developed seasonal menus, incorporating local ingredients and culinary trends.
- Trained and mentored junior chefs, fostering skill development and teamwork.
- Managed inventory control, optimizing supply chain efficiency and reducing waste.
- Implemented health and safety protocols, maintaining compliance with regulations.
- Collaborated with front-of-house staff to enhance customer dining experiences.
- Streamlined kitchen workflows, improving overall productivity and service speed.
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Placed orders to restock items before supplies ran out.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Hired, managed, and trained kitchen staff.
- Created recipes and prepared advanced dishes.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Ensured timely delivery of all orders during busy services by implementing efficient workstations and streamlined plating processes.
- Maintained well-organized mise en place to keep work consistent.
- Fostered a positive working environment by promoting teamwork and open communication among all kitchen staff members.
- Maintained strict adherence to health department regulations by enforcing proper food handling practices throughout the kitchen area.
- Arranged for kitchen equipment maintenance and repair when needed.
- Obtained fresh, local ingredients to lower grocery costs.
- Led staff meetings to discuss upcoming events, address concerns or challenges, and reinforce company values as well as expectations within the workplace environment.
- Implemented new recipes and modern cooking techniques to continuously improve the menu offerings and overall dining experience for guests.
- Oversaw kitchen equipment maintenance schedules, ensuring reliable performance and longevity of crucial appliances.
- Streamlined kitchen operations for increased efficiency through effective staff scheduling and proper inventory management.
Animal Control Officer
Nye County Sheriff's Office
06.2019 - 06.2024
- Enforced animal control laws to ensure public safety and community compliance.
- Conducted investigations of animal-related incidents, documenting findings for legal purposes.
- Rescued and rehabilitated injured or stray animals, coordinating with local shelters for placement.
- Educated the public on responsible pet ownership and wildlife interaction through community outreach programs.
- Collaborated with law enforcement agencies to address complex animal welfare cases effectively.
- Collaborated with local law enforcement agencies to enforce animal control ordinances and handle dangerous or aggressive animals.
- Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
- Conducted thorough investigations into cases of suspected animal cruelty or neglect, gathering evidence to support legal action when necessary.
- Developed strong working relationships with veterinarians, rescue organizations, and other stakeholders within the community for improved collaboration on shared goals.
- Maintained a safe environment for animals in the shelter by performing daily health checks, feeding, and cleaning duties.
- Ensured proper handling of deceased animals for transport to designated disposal facilities while adhering to established protocols.
- Enhanced public safety by responding to and investigating reports of animal abuse, neglect, and nuisance complaints.
- Facilitated positive outcomes in difficult situations by using conflict resolution skills when interacting with agitated or uncooperative individuals during field operations.
- Captured domestic and wild animals.
- Investigated and gathered information regarding animal-related complaints.
- Managed accurate record-keeping systems for all impounded animals, ensuring timely updates and smooth communication with other departments.
- Unloaded and impounded animals received from animal control and public.
- Attended to calls reporting of wild animal bites.
- Participated in ongoing professional development opportunities to stay current with industry best practices and enhance overall job performance.
- Administered vaccinations, microchipping services, and basic medical care for animals under the shelter''s supervision, promoting overall wellbeing.
- Assisted in the successful rehoming of animals by carrying out adoption processes, including interviewing potential adopters and conducting home visits.
- Improved community relations through conducting educational presentations on responsible pet ownership and local animal laws.
- Implemented trap, neuter and release programs to manage local feral cat population.
- Supplied animals with food, water, and personal care.
- Examined animals for injuries or malnutrition and arranged for necessary medical treatment.
- Captured stray animals, provided housing and care of homeless animals and coordinated adoptions.
- Wrote reports of activities and maintained files of impoundments and dispositions of animals.
Education
BBA - Emergency Management
College of Southern Nevada
Las Vegas, Nevada, NV06-2022
Skills
- Integrity and honesty
- Customer service and assistance
- De-escalation techniques
- Policy enforcement
- Team development
- Incident reporting
- Threat management
- Public safety awareness
- Explosives detection
- Security screening expertise
- Operations management
- Behavioral observations
- Body scanner operation
- Pat-down procedures
- Stress tolerance
- Emergency preparedness
Timeline
Transportation Security Officer
Department Of Homeland Security, TSA
06.2025 - Current
Head Chef
Mister Tater
06.2024 - 02.2025
Animal Control Officer
Nye County Sheriff's Office
06.2019 - 06.2024
Incident Coordinator
Team Rubicon
02.2017 - 06.2025
BBA - Emergency Management
College of Southern Nevada