Ryan Wallick
Stewartsville,MO
Summary
Results-driven specialist with experience in operations management and team leadership. Skilled in data analysis and employee training, contributing to effective conflict resolution and enhanced customer service outcomes.
Overview
8
8
years of professional experience
Work History
MOS: 13B Canon Crewmember
Missouri Army National Guard
Maryville, MO
01.2019 - Current
- Established and operated communications systems using radios for effective coordination
- Conducted general maintenance on vehicles and generators to ensure operational readiness
- Achieved rank of E-4 Specialist in military service
Supervisor
Freddy’s Frozen Custard and Steakburgers
St. Joseph, MO
01.2022 - 08.2025
- Resolved guest issues and complaints by actively listening and providing appropriate solutions.
- Trained employees on operational procedures.
Spring Intern
Kansas City Missouri Police Department
Kansas City, MO
01.2025 - 05.2025
- Visited departments on Mondays and Wednesdays to understand operational processes
- Completed 5 evening ride-alongs and 135 hours of educational training to enhance practical knowledge
Seasonal Driver Helper
United Parcel Service (UPS)
St. Joseph, MO
01.2018 - 01.2021
- Assisted drivers with package delivery
- Organized packages by number system and address
- Learned and adhered to safety guidelines and customer policy
Education
Bachelor of Science - Criminal Justice
Missouri Western State University
St. Joseph, MO05.2025
Skills
- Communication skills
- Conflict resolution
- Customer service
- Team leadership
- Data analysis
- Operations management
Academic References
- Dr. Gregory Lindsteadt, glindsteadt@missouriwestern.edu
- Professor Montella Smith, msmith84@missouriwestern.edu
- Sheriff William Puett, puettb@missouriwestern.edu
Character References
- SFC Ryan Cox, (816) 872-5680
- SSG Aaron Plummer, (660) 491-1195
- Pastor Casey Conrad, (816) 674-5359
Work References
- PO Sutton Smith, (816) 457-1399
- Mike Tyson, Freddy's Assistant Manager, (816) 722-9567
- Daniel Stevenson, UPS Delivery Driver, (816) 390-6845
- Tiffany, Freddy's former Assistant Manager, (816) 205-0820
Volunteer Work And Awards
- Awana’s Children’s Church Program, 09/19-03/20
- Army Reserve Component Achievement Medal
- National Defense Service Medal
- Army Service Ribbon
Timeline
Spring Intern
Kansas City Missouri Police Department
01.2025 - 05.2025
Supervisor
Freddy’s Frozen Custard and Steakburgers
01.2022 - 08.2025
MOS: 13B Canon Crewmember
Missouri Army National Guard
01.2019 - Current
Seasonal Driver Helper
United Parcel Service (UPS)
01.2018 - 01.2021
Bachelor of Science - Criminal Justice
Missouri Western State University