Ryan Watkins
MANSFIELD,OH
Summary
Dedicated professional with a background in manufacturing processes and shipping coordination. Expertise in machine operation and quality control, contributing to seamless production and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Lead Extrusion Technician
Charter Next Generation
Ontario, Ohio
05.2021 - Current
- Operated extrusion machinery to produce high-quality plastic films.
- Set up and adjusted machine settings to optimize performance and product consistency.
- Inspected finished products for defects, ensuring adherence to quality control measures.
- Trained new employees on safe operating procedures and equipment usage.
- Monitored extrusion process across three lines from start to finish.
- Managed operators in designated zone, enforcing quality standards throughout production runs.
- Executed job changes efficiently to meet production demands.
- Calibrated machine dials and controls to achieve accurate size, shape, and thickness of products.
Shipping and Receiving Coordinator
Stork's Plows
Bernville, Pennsylvania
08.2020 - 03.2021
- Coordinated inbound and outbound shipments for plow manufacturing operations.
- Oversaw packaging processes to ensure compliance with shipping standards.
- Maintained organized shipping area to improve workflow efficiency.
- Tracked shipment progress and informed customers about product availability status.
- Communicated with logistics partners to resolve shipping discrepancies promptly.
- Received customer orders, prepared packing lists, and shipped items accordingly.
- Analyzed transportation costs associated with each shipment in order to reduce expenses.
Triumph Parts Advisor
Hermy's Tire and Cycle
Port Clinton, Pennsylvania
01.2014 - 03.2020
- Advised customers on parts and accessories selection based on vehicle specifications.
- Processed customer orders and coordinated with suppliers for timely delivery.
- Assisted mechanics with parts identification and sourcing requirements.
- Maintained cleanliness and organization of the parts department workspace.
- Maintained accurate records of all parts orders, returns, and exchanges.
- Managed inventory, ordered parts and recorded parts transactions through dealer management system software and trained other team members to use software proficiently.
- Assisted in the receiving and stocking of incoming parts shipments.
- Analyzed data to identify trends in customer buying habits.
- Provided exceptional customer service to customers by answering questions and addressing concerns.
- Retrieved parts from shelves and bins according to order requests.
- Created invoices for each sale transaction.
- Attended training seminars covering new products and services offered by suppliers.
- Processed payments from customers for purchased parts.
- Tracked inventory levels to ensure availability of necessary items.
- Conducted periodic reviews of obsolete stock to identify potential sales opportunities.
- Updated company websites and listed items for sale on eBay.
- Sold helmets and other gear in the store.
Sales Associate
Hudson International Marketing
Lancaster, Pennsylvania
01.2013 - 01.2014
- Engaged customers to identify needs and recommend suitable products.
- Approached customers in Costco, Sam's Club, and Best Buy to promote DIRECTV cost-saving plans.
Education
Bachelor of Science - Marketing/Management
Kutztown University of Pennsylvania
Kutztown, PA05-2013
Skills
- Team collaboration
- Customer service
- Shipping coordination
- Inventory management
- Manufacturing processes
- Troubleshooting techniques
- Problem solving
- Communication skills
- Attention to detail
- Time management
- Extrusion expertise
- Equipment monitoring
- Forklift operations
- Decision-making
- Organizational skills
- Microsoft Office
- Fast Learner
- Ability to adapt
- Self motivated
Timeline
Lead Extrusion Technician
Charter Next Generation
05.2021 - Current
Shipping and Receiving Coordinator
Stork's Plows
08.2020 - 03.2021
Triumph Parts Advisor
Hermy's Tire and Cycle
01.2014 - 03.2020
Sales Associate
Hudson International Marketing
01.2013 - 01.2014
Bachelor of Science - Marketing/Management
Kutztown University of Pennsylvania