Ryan Weitmann
Springtown,TX
Summary
Highly motivated and results-oriented Operations Manager with 20 years of progressive experience in the food industry. Proven track record of optimizing processes, enhancing productivity, and driving profitability. Skilled in leading and developing high-performing teams, managing budgets, and ensuring regulatory compliance. Seeking to leverage expertise and leadership skills to transition into a Director of Food and Nutrition role within Medical City. Committed to continuous improvement and exceeding organizational objectives in a healthcare setting.
Overview
22
22
years of professional experience
Work History
Retail Operations Manager
Medical City Decatur
05.2023 - Current
- Develops team members through appropriate training, coaching and mentoring to ensure strong operational performance
- Maintains compliance standards for meal service and food quality
- Performs daily audits of safety, sanitation, food quality, meal delivery at point of service, and quality standards to optimize financial and operational performance
- Implement effective retail merchandising strategies and best practices to attract and retain customer base
- Provide leadership to the front of the house team members ensuring execution of all duties to guarantee a maximum quality customer dining experience in a quality work environment
- Works with client in maintaining safe work environment in facility
- Provide expertise to client in the planning an execution of catered functions within the facility
- Works collaboratively with the Dining Services Management team to generate and implement strategies to create a successful overall dining experience and exceed customers' expectations
Assistant General Manager (AGM)
Razzoo's Cajun Cafe
11.2021 - 05.2023
- Recruiting, hiring and training all restaurant staff, including servers and hosts
- Scheduling employees to ensure shifts have proper coverage
- Streamlining the restaurant processes to improve the guest experience
- Monitoring restaurant finances, including sales and expenses
- Enforcing food handling regulations and other guidelines to increase guest safety
- Promoting the restaurant and finding ways to bring in more customers
- Handling customer complaints
- Completing necessary paperwork, such as sales, inventory and staff attendance reports
Multi-Unit Restaurant Manager
LKSD Kitchen, Paper Pizza, Kingston Coffee
01.2018 - 11.2021
- Ensuring incoming staff complies with company policy
- Training staff to follow restaurant procedures
- Maintaining safety and food quality standards
- Keeping customers happy and handling complaints
- Organizing schedules
- Keeping track of employees' hours
- Recording payroll data
- Ordering food, linens, gloves and other supplies while staying within budget limitations
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
Banquet Manager
Rio Hondo Event Center
01.2004 - 12.2018
- Responsible for the smooth and efficient operation of the food and beverage services offered throughout the Event Center, including restaurant, Room Service and Catering; as well as related guest services through effective direction, leadership and supervision
- Continually maintain & exceed all standards of service, guest satisfaction & staff development
- Manage money, payroll, scheduling, and event bookings
- Work with vendors placing orders for event center, and future events
Key Holder
Plaza Guadalajara
01.2003 - 01.2006
- Responsible for opening and/or closing the store and ensuring that proper store procedures and policies are followed when store management is not on duty or unavailable on the floor
Education
Bachelor of Science - Business Administration
University of The People
04-2028
Associate of Science - Business Administration
Cerritos College
Norwalk, CAHigh School Diploma -
Downey High School
Downey, CA01.2006
Skills
- Customer service
- Customer-focused
- Problem solver
- Retail sales
- Restaurant management
- Banquet experience
- Culinary experience
- Point of sales programming
- Event planning
- Merchandise planning
- Profit maximization
- Sales analysis
Timeline
Retail Operations Manager
Medical City Decatur
05.2023 - Current
Assistant General Manager (AGM)
Razzoo's Cajun Cafe
11.2021 - 05.2023
Multi-Unit Restaurant Manager
LKSD Kitchen, Paper Pizza, Kingston Coffee
01.2018 - 11.2021
Banquet Manager
Rio Hondo Event Center
01.2004 - 12.2018
Key Holder
Plaza Guadalajara
01.2003 - 01.2006
Bachelor of Science - Business Administration
University of The People
Associate of Science - Business Administration
Cerritos College
High School Diploma -
Downey High School
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