Summary
Overview
Work History
Education
Skills
Volunteer And Community Involvement
Community Involvement
Timeline
Generic

Ryan Wenzel

General Operations Manager
Machesney Park,IL

Summary

Highly motivated and driven General Operations Manager successful at implementing strategic approaches to grow sales and process improvement. Recognized for performance excellence in operations, customer service, brand and development. Strong ability to drive profits, control costs and achieve continuous process improvement and efficiency. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

20
20
years of professional experience
4
4
years of post-secondary education

Work History

Senior Operations Manager

Amazon
02.2022 - Current
  • Drove performance improvement of FHD Operations and Culture. This includes improvements in Scanning Compliance, Aircraft and Linehaul OTD. Leads site in WHTPH (104).
  • Led Sort and Ramp Operations to improved safety performance in 2023. This includes a 72% reduction in incidents for FHD Ramp during Q3/4.
  • Spearheaded FAA compliance with site actions to drive 6SC compliance. Improved overall compliance from 30% to over 70% in March 2024.
  • Heads AIR Network Intern Program. Led all of AMZN with 100% Experience Feedback and 72% conversion.
  • Established site level development and engagement plan for all T1-T3 and L4+ salaried leaders. This includes March 2024 Women's Conference and full year development activities. Partnering with Traditional Region to align and drive improved DEI actions and intentional Succession Planning.

Operations Manager

Amazon Air
03.2020 - Current
  • Stretch Sr. Operations Manager - Led Sort and
    Ramp Operations through successful Peak 2021.
  • Led multiple site-wide projects including A3
    strategies that led to significant improvements in
    safety and team engagement results.
  • Developed strong teams and promoted key leaders
    including L5 and L6 promotions. Also responsible
    for site-wide succession planning for L3-L5 leaders.
  • Led self-sustaining Sort teams with high-performing
    talent, maximized TPH, safety results,
    and excellent culture with Connection scores of 4.7

Store Director

Target Corporation
06.2007 - 01.2020
  • Managed general operations of $60M+ business with 300 employees
  • Grew apparel sales 27% and overall sales 8% after leading store through successful high-profile remodel
  • Trained multiple Store Directors - Promoted five leaders to Store Director and District Business Partners
  • Represented Target in presenting to corporate investors
  • Led multiple stores while covering vacancies.

Stretch Sr. Operations Manager

Target Corporation
09.2004 - 07.2007
  • Led Sort and Ramp Operations through successful Peak 2021
  • Led multiple site-wide projects including A3 strategies that led to significant improvements in safety and team engagement results
  • Developed strong teams and promoted key leaders including L5 and L6 promotions
  • Also responsible for site-wide succession planning for L3-L5 leaders
  • Lead self-sustaining Sort teams with high-performing talent, maximized TPH, safety results, and excellent culture with Connection scores of 4.7.

Executive Team Leader

Target Corporation
09.2004 - 07.2007
  • Responsible for overall logistics process and team of 70 including inbound and outbound inventory flow - Improved efficiency by 30%
  • Served as District Assessment Captain leading team of seven, responsible for assessing and creating action plans for 10 stores
  • Led apparel team and process responsible for brand standards, sales and experience.

Education

Bachelor of Science - Business Administration And Management

University of Wisconsin - Eau Claire
Eau Claire, WI
05.2000 - 05.2004

Skills

People and Team Developer

undefined

Volunteer And Community Involvement

  • Worship Leader - First Free Church - Rockford, IL
  • Youth Baseball Coach - Rockford Boys and Girls Club
  • Youth Basketball Coach - NBA JR - Rockford, IL

Community Involvement

Worship Leader - First Free Rockford

Baseball Coach - Rockford Boys and Girls Club

Timeline

Senior Operations Manager

Amazon
02.2022 - Current

Operations Manager

Amazon Air
03.2020 - Current

Store Director

Target Corporation
06.2007 - 01.2020

Stretch Sr. Operations Manager

Target Corporation
09.2004 - 07.2007

Executive Team Leader

Target Corporation
09.2004 - 07.2007

Bachelor of Science - Business Administration And Management

University of Wisconsin - Eau Claire
05.2000 - 05.2004

Similar Profiles

CREATE PROFILE
Ryan WenzelGeneral Operations Manager