Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Wesolek

Depew,NY

Summary

Dynamic Experience Manager at BestBuy with a proven track record in customer experience strategy and sales expertise. Skilled in analyzing feedback to drive operational improvements and enhance team collaboration. Proficient in CRM systems, fostering a culture of teamwork that aligns individual goals with company objectives, resulting in increased customer satisfaction. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

6
6
years of professional experience

Work History

Experience Manager

BestBuy
03.2025 - Current
  • Assisted in developing customer experience strategies to enhance satisfaction and engagement.
  • Supported team in analyzing feedback to identify improvement opportunities.
  • Collaborated with cross-functional teams to streamline operational processes and workflows.
  • Gained proficiency in CRM systems to track customer interactions and preferences.
  • Aligned company objectives with individual goals, fostering a collaborative environment that prioritized teamwork and collective success.

Experience Supervisor

BestBuy
10.2022 - 03.2025
  • Assisted in developing customer experience strategies to enhance service delivery.
  • Analyzed customer feedback data to inform operational adjustments.
  • Fostered open lines of communication among team members encouraging collaboration towards shared departmental goals.
  • Maintained thorough understanding of industry trends allowing early identification of potential opportunities or challenges.

Sales Advisor

BestBuy
09.2021 - 10.2022
  • Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Demonstrated product knowledge by assisting customers in selecting electronics tailored to their needs.
  • Utilized point-of-sale systems effectively to process transactions and maintain accurate financial records.
  • Analyzed customer feedback to identify trends, informing improvements in service delivery and product offerings.

Store Associate

CVS Pharmacy
01.2021 - 06.2021
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Organized merchandise displays to optimize store layout and improve visibility.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout operations.
  • Maintained inventory levels through regular stock audits and replenishment of products.

Crew Member

Tim Hortons
03.2019 - 05.2020
  • Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
  • Operated cash register efficiently, managing transactions accurately and promptly.
  • Collaborated with team members to maintain cleanliness and organization of work areas.
  • Assisted in training new crew members on operational procedures and safety protocols.

Education

West Seneca East High School
West Seneca, NY
06-2021

Skills

  • Customer experience strategy
  • Sales expertise
  • Business development
  • Work prioritization
  • Teamwork and collaboration
  • Employee coaching
  • Brand representation

Timeline

Experience Manager

BestBuy
03.2025 - Current

Experience Supervisor

BestBuy
10.2022 - 03.2025

Sales Advisor

BestBuy
09.2021 - 10.2022

Store Associate

CVS Pharmacy
01.2021 - 06.2021

Crew Member

Tim Hortons
03.2019 - 05.2020

West Seneca East High School