Ryan Whalen

- Securing incremental orders, producing higher volume and driving critical growth in both Las Vegas and Southern Utah as well as leading our team in sales in F'23 by analyzing store performance, category trends, store trends and top 25 sku's through Walmart Dashboard and Velocity Reports (Tableau),

-Understand customer needs by developing and maintaining positive relationships with key decisions makers, leading to improved retention and repeat business in the key categories of morning foods, meals and baking and snacks, while also bringing new ideas and crafting solutions to meet the needs of new customers to win their business.

-Strong ability to self manage by recognizing both team and individual priorities and working against them while utilizing my time and schedule in the best possible way to continue to excel and grow in my role.

-Enhanced management skills by participating in detailed training programs and workshops to mentor, develop and train new staff members

-Set clear goals, established priorities and monitored progress of fellow employees with assistance from supervisors to ensure successful completion of tasks while they were communicating, influencing and interacting with customers.

- Developed new business and maintained current relationships with customers, auto body shops and car dealerships by gaining knowledge of company policies, protocols and processes.

-Improved problem solving and conflict management by handling day to day customer and client questions and concerns through phone calls, emails and in person and implementing the best resolution.

-Increased client satisfaction and built strong relationships by addressing their needs quickly, educating them on new products and delivering high quality customer service.

-Identified opportunities to increase client retention by working with sales team to develop and implement strategies, conduct regular account reviews while also analyzing and monitoring customer feedback to ensure continued success.

-Set clear goals and recommended new and existing brand products to boost repeat purchases and enhance sales and volume in assigned territory.

-Ensured smooth execution of the selling process along with delivery of product to each account by establishing clear communication between customers, myself and internal staff.