Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Work Preference
Software
Timeline
RegisteredNurse

Ryan Wheeler

Omaha,NE

Summary

Dynamic Pharmacy Technician with proven expertise at Hy-Vee Pharmacy in prescription filling and insurance reconciliation. Recognized for exceptional problem-solving skills and commitment to FDA compliance, ensuring patient safety and satisfaction. Adept at managing inventory and collaborating with healthcare providers to streamline operations and enhance service quality.

Driven Pharmacy Technician with 3 years of experience and success in working within fast-paced pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Hy-Vee Pharmacy
01.2021 - Current
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Entered and processed patients' prescriptions into internal system.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted, measured, and compounded medications following standard procedures.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Collected co-payments or full payments from customers.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Resolved third-party billing, computer system and customer service issues.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Managed opening and closing duties for pharmacy.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

Lead Cook

OJs Cafe
09.2007 - 11.2021
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Streamlined kitchen operations by creating more accurate prep sheets, standardized recipe files and product-rotation systems.
  • Prepared meals for lunch and dining services with average of 25 tables per day.
  • Delegated jobs within kitchen depending on restaurant traffic and employee skill.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Placed orders to restock items before supplies ran out.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Supervised line cooks to monitor food safety and order accuracy.
  • Took over line positions in event of emergency.

Lead Cook / Coach Councilor

Uta Halee Academy
05.2017 - 03.2021
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Monitored cooks and dishwasher performance and suggested improvements to streamline processes and increase team efficiency.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Coordinated line cook break schedules to avoid delays during busy periods and maintain adequate coverage.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
  • Supervised line cooks to monitor food safety and order accuracy.
  • Took over line positions in event of emergency.
  • Taught kitchen staff safety protocols and restaurant standards.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Utilized various coaching models and techniques to maximize client success.
  • Offered constructive feedback to clients to help reach goals.
  • Assisted clients with developing strategies to manage stress and increase productivity.
  • Developed and delivered effective and engaging coaching sessions to improve performance.
  • Assisted clients in setting and achieving personal and professional goals.

Education

High School Diploma -

Omaha North High Magnet
Omaha, NE
05-2007

Skills

  • Billing support
  • Proper labeling
  • FDA compliance
  • Drug safety
  • Insurance reconciliation
  • Prescription filling
  • Drug storage procedures
  • Labeling prescriptions
  • Pharmacology
  • Answering customer questions
  • Team collaboration
  • OTC recommendations
  • Medication labels
  • Problem-solving skills
  • Insurance billing
  • Processing payments
  • Pharmaceutical calculations
  • Confidentiality and HIPAA
  • Medicare and medicaid process
  • FDA and HIPAA compliance
  • Healthcare regulations
  • Patient confidentiality
  • Ordering and stocking medications
  • FDA drug safety guidelines

Accomplishments

  • Gained admission to Hy-vee University pharmacy tech program.
  • Trained 2 new pharmacy technicians on pharmacy policies, procedures and best practices.
  • Processed and filled over 100 prescriptions per day.

Certification

  • CPhT - Certified Pharmacy Technician

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceHealthcare benefits401k matchPaid time offFlexible work hoursPaid sick leaveCompany Culture

Software

McKesson Enterprise

Microsoft Excel

Frameworks

Timeline

Pharmacy Technician

Hy-Vee Pharmacy
01.2021 - Current

Lead Cook / Coach Councilor

Uta Halee Academy
05.2017 - 03.2021

Lead Cook

OJs Cafe
09.2007 - 11.2021

High School Diploma -

Omaha North High Magnet

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Ryan Wheeler