Mel White
Greenville,MI
Summary
Astute call center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Overview
33
33
years of professional experience
Work History
Unit Secretary
Helen DeVos Children's Hospital General Pediatrics
Grand Rapids, MI
04.2022 - Current
- Support office staff and operational requirements with administrative tasks.
- Organize paperwork such as charts and reports for office and patient needs.
- Enhance office productivity by handling high volume of callers per day.
- Actively monitor and maintain inventory to ensure efficient operations
Customer Service Associate
Amway
Ada, MI
07.1990 - 10.2021
- Stayed up to date on all products and systems to ensure reliable support to both customers and colleagues.
- Developed and actualized customer service initiatives to decrease wait times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
Education
High School Diploma -
Belding High School
Belding05.1989
Skills
- Professional and effective communication
- Unit Wellness
- Office Supplies and Inventory
- Highly proficient use of technology systems
Additional Information
Routinely worked on a software development team where my attention to detail was key in discovering, documenting and reporting system defects.
Timeline
Unit Secretary
Helen DeVos Children's Hospital General Pediatrics
04.2022 - Current
Customer Service Associate
Amway
07.1990 - 10.2021
High School Diploma -
Belding High School
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