Ryan Wilde
Nutley,NJ
Summary
Highly organized and solutions-oriented professional with a strong background in managing client workflows, coordinating with the team, and ensuring high-quality service delivery in fast-paced environments. Experienced in guiding individuals through detailed processes and serving as a key point of contact for issue resolution. Proven ability to manage competing priorities across a large client base (100+ accounts), communicate effectively with diverse teams, and adapt quickly to shifting requirements. Recognized for strong interpersonal skills, attention to detail, and a commitment to delivering a seamless client experience.
Overview
3
3
years of professional experience
Work History
Client Underwriting Manager
Protuity
Paramus, New Jersey
03.2024 - Current
- Guided clients through the full application lifecycle for disability and life insurance products — from initial paperwork to final policy placement — ensuring a smooth and transparent onboarding process.
- Collaborated with 10+ insurance carriers, interpreting and applying diverse underwriting guidelines to match clients with the most suitable products based on their individual needs and risk profiles.
- Managed a book of over 100 active clients, leveraging strong time management and organizational skills to prioritize tasks, and maintain high service standards in a fast-paced environment.
- Served as a liaison between clients and underwriters, providing clear communication and clarification on underwriting decisions to facilitate policy approval and client satisfaction.
- Utilized strong interpersonal skills to build trust and rapport with clients and carrier representatives, contributing to long-term client retention and effective issue resolution.
Consultant
Lucid LLC
01.2024 - 02.2024
- Developed visualizations for survey data using Tableau
- Basic Python scripting to enable data optimization
- Contributed to data preprocessing for analysis
- Supported senior consultants in implementing project plans and activities.
Marketing / Dynamics Intern
Sectra AB
Shelton, CT
06.2023 - 08.2023
- Managed data importation into Microsoft Dynamics from trade shows and other events
- Researched competitors in the PACS field to identify market differentiators
- Supported marketing decisions with data-driven insights
- Contributed to a project analyzing technical onboarding processes, interviewing employees about their pain points in the office
Technical Intern
Sectra AB
Shelton, CT
06.2022 - 08.2022
- Assisted in managing vendor data in Microsoft Dynamics
- Developed presentation skills for a project on customer relations improvements
- Shadowed level one engineers to understand operations
Education
Bachelor - Computer Information Systems
Quinnipiac University, School of Business
Hamden, CT08.2023
Skills
- Microsoft Suite Products
- Pivot Tables
- Data Visualization
- Tableau
- Microsoft Dynamics CRM
- Customer Relationships
- Organization
- Data Analysis
- Team Collaboration
- Positive Mindset
- Always Wanting to Help
Hobbies and Interests
- News
- Sports
- Travel
- Biking
- Continuous Learning
Timeline
Client Underwriting Manager
Protuity
03.2024 - Current
Consultant
Lucid LLC
01.2024 - 02.2024
Marketing / Dynamics Intern
Sectra AB
06.2023 - 08.2023
Technical Intern
Sectra AB
06.2022 - 08.2022
Bachelor - Computer Information Systems
Quinnipiac University, School of Business
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