Ryan Willett
Pleasant Hill,IA
Summary
Being in a Family business of slide in pickup campers and toppers since the age of 12 when my father let me work on the line and drive the forklifts, to working in the Retail of Ace Fogdall, and then going it on my own with RV REVIVE I have seen many changes through the industry. Honing my skills and knowledge to repair, sell, and accessorize RV's through those years. Looking to use my knowledge and skills to build businesses now to a high profit and become a valuable asset to their company.
The wisdom is won through the best colleges in the world ! The school of Hard Knocks ! Living through Eras of good and bad and finding ways to keep peoples Leisure Time and Money to be spent the best way possible !!
Knowing Parts and Accessories from appliances to spice racks and bumper ends and how to install them give customers the confidence in their purchases and it helps technicians know the repair will be complete with the right diagnosis and part replaced.
I hope to be able to join a organization that appreciates the Customers Leisure Time and Leisure Dollars as much as I do.
Overview
40
40
years of professional experience
Work History
Trainer /Foreman
Freedom for Youth Ministries
Des Moines, IA
08.2023 - Current
- Designed and developed training materials for new employees in the organization.
- Provided feedback on employee performance based on observed results during training sessions.
- Developed assessment tests to evaluate trainees' knowledge of course material.
- Work with trainees in field construction jobs and supervise project
Plant Supervisor
R.C. Willett Co.
Cedar Falls, IA
02.2013 - 01.2022
- Ensured production goals were met on a daily basis by monitoring workflow and scheduling personnel.
- Supervised the maintenance of all equipment, facilities, and grounds to ensure safety and efficiency.
- Developed and implemented training programs for new staff members.
- Performed regular quality control checks to ensure that products meet company standards.
- Monitored employee performance and provided feedback to enhance productivity.
- Coordinated with other departments to resolve any conflicts or issues that arise in the plant environment.
- Developed cost-saving initiatives through efficient use of resources such as labor, materials, energy.
- Supervised employees and day-to-day processes of plant.
- Make changes to product and product development
- Forklift inventory in and organize
- Tool line and workers with proper tools and methods
- Quality control and all production repairs and testing before dealer delivery
Business Owner
Airline Motel and Kitchenettes
Waterloo, IA
12.1990 - 09.2018
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- 18 Unit Motel and 3 Acres Lot with 8 Campsites
- Maintain and repair units
- Identified potential risks associated with operations in order to minimize liabilities.
Business Owner/Operator
R.V. Revive Inc.
Waterloo, IA
05.1996 - 01.2013
- Meet and Greet Customers to find needs and repairs
- Estimate and Bid repair jobs
- Marketing and advertisement of Company in 12 county area
- Sell and install accessories
- Sell and deliver New and Used RV's
- Monitored inventory levels, ordered supplies as needed, and maintained accurate records of purchases.
- Managed daily operations such as sales transactions, accounts receivable, payable, shipping, receiving functions.
- Took care of escalated customer concerns to increase satisfaction.
Lead Technician
Ace Fogdall RV
Cedar Falls, IA
03.1984 - 04.1997
- Managed multiple projects simultaneously while meeting deadlines.
- Conducted system maintenance, including troubleshooting, repairs, upgrades, and installations.
- Was Factory trained by Fleetwood, Avion, Airstream, Dutchman
- Was on development board of RVDA to implement RVIA Certification
- Master Certified RVIA Technician
- Complete Airstream Repair tech from body panels to full recoats of clearcote.
- Dometic, Atwood, Shurflo, Suburban Certified , and Winegard, Carefree, Faukner, HWH Leveling , Factory trained
- Organize and display Yard inventory, and mule all units
- Install hitches and brake controls for deliveries
- Orientation of customers on delivery of new rv
Education
Hawkeye Community College
Waterloo, IASkills
- [Type] Tool Maintenance
- Preventive Maintenance
- Logistics Management
- Performance Improvement
- Team Collaboration and Leadership
- Training and Mentoring
- Inventory Assessment
- Assigning Work
- Coaching and Mentoring
- Active Listening
- Critical Thinking
- Product Assembly
- Problem-Solving
- Quality Control
- Equipment Maintenance
Timeline
Trainer /Foreman
Freedom for Youth Ministries
08.2023 - Current
Plant Supervisor
R.C. Willett Co.
02.2013 - 01.2022
Business Owner/Operator
R.V. Revive Inc.
05.1996 - 01.2013
Business Owner
Airline Motel and Kitchenettes
12.1990 - 09.2018
Lead Technician
Ace Fogdall RV
03.1984 - 04.1997
Hawkeye Community College
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