Summary
Overview
Work History
Education
Skills
Trainings
Community Outreach
Coaching
Timeline
Generic

Ryan Williams

Chicago,IL

Summary

Operations Management - Adept at managing teams, streamlining processes, and implementing innovative solutions to improve efficiency and productivity. Strong leadership skills with a proven track record in hiring, coaching, counseling, training, and mentoring employees, fostering a collaborative work environment. Committed to delivering exceptional customer service, enhancing stakeholder relationships, and driving continuous organizational improvement. A unique background in educational administration further strengthens one's problem-solving abilities and adaptability, making for a versatile and results-driven professional.

Transformational Leader – Transformed the culture of Mastery Charter Schools – Pickett Campus through developing and implementing peer mentorship, restorative practices, and accountability. This resulted in an 85% matriculation and graduation rate.

Restorative Practice/Justice-Used as a personal and professional core value to provide training, framework, and modeling to build meaningful relationships that aid in resolving disputes, misconduct, and conflict that lead to peace, love, and balance to right wrongs and provide age-appropriate consequences and accountability for students and teacher relationships. Reaper Harm/Reduce Risk/Empower risk, and empower the community.

Teacher Coaching – Trained over 50 teachers in effective communication and cognitive behavioral strategies through the use of impromptu conferences & affective statements. This resulted in a 35% decrease in out-of-classroom discipline referrals.

Curriculum Development & Improvements – Oversaw the Grounded & Connected Program during morning entry in grades 3rd – 5th. This empowers students and teachers to build rapport with one another, resulting in a positive school culture. Budget Management & Development – Assisted with managing contracts for school staff and budgeting for school trips and assemblies.

Classroom Management – Managed teachers in developing and implementing classroom management strategies and plans for individual students, which resulted in a 45% decrease in students in detention and a 45% decrease in students in in-school suspension.

Leverage Resources/Strategic Collaborations – Worked closely with 12th-grade- and 9th-grade males with emotional and academic support. Students increased an average of 0.65 in their grade point average.

Engage parents – Gained 75% of parent involvement in bi-weekly parent-student-staff nights. This produced robust support systems with the school staff and parents.

Behavioral Intervention – Supervised classroom instruction during conflict situations to enforce positive teacher and student behavior through role play and interpersonal communication techniques. Trained staff to recognize, address, and identify behavioral issues related to negative behaviors with workable solutions for recurring problems between teacher and student and students and peers, resulting in a 47% decrease in student behavioral referrals.

Overview

12
12
years of professional experience

Work History

Line Haul Truck Driver & Trainer

Central Transport
04.2023 - Current
  • Enhanced delivery efficiency by planning and executing optimal routes for long-distance hauls.
  • Maintained strict adherence to safety regulations, reducing accident rates and ensuring the well-being of both driver and cargo.
  • Streamlined loading and unloading processes for faster turnaround times at distribution centers.
  • Consistently met tight deadlines by effectively managing time and prioritizing tasks during long-haul trips.
  • Conducted thorough pre-trip inspections, identifying potential issues before they escalated into costly repairs or accidents.
  • Navigated complex weather conditions and road hazards with skill, ensuring timely deliveries while minimizing risks.
  • Mentored new drivers in company policies, safe driving techniques, and efficient route planning, fostering a strong team environment.
  • Built strong relationships with fellow drivers by sharing valuable tips, knowledge, and experiences relating to line haul trucking operations.
  • Contributed ideas for process improvements within the company''s line haul division that led to increased productivity levels overall.
  • Assisted in the training and development of junior drivers, fostering a culture of continuous learning and professional growth within the team.
  • Operated various types of heavy-duty trucks, trailers, and equipment with expertise, ensuring safe transportation of diverse cargo loads.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.

Intermodal Driver

Swift Transportation
02.2023 - 04.2023
  • Improved on-time delivery rates by efficiently planning and executing intermodal transport routes.
  • Enhanced customer satisfaction through timely communication and proactive issue resolution during transit.
  • Maintained a clean safety record with diligent adherence to all federal, state, and local transportation regulations.
  • Collaborated with dispatchers for optimal route planning, ensuring efficient and punctual deliveries.
  • Conducted thorough pre-trip inspections to ensure the safe operation of equipment and prompt identification of potential issues.
  • Navigated through various weather conditions, ensuring consistent on-time performance without compromising safety standards.
  • Provided exceptional customer service while representing the company at pick-up and drop-off locations, fostering positive relationships with clients.
  • Utilized GPS technology for efficient navigation along intermodal transport routes, minimizing delays due to traffic or road closures.
  • Maintained open lines of communication with dispatchers and other team members to ensure that all parties remained informed about any changes or issues affecting intermodal transportation operations.
  • Provided a positive example for fellow drivers by consistently demonstrating a strong work ethic and commitment to upholding company policies and procedures related to safety, customer service, and operational efficiency.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Regional Truck Driver

Cr England - Global Transportation
09.2022 - 02.2023
  • Enhanced delivery efficiency by optimizing routes and adhering to tight schedules.
  • Maintained excellent safety record with diligent pre-trip inspections and strict adherence to regulations.
  • Reduced fuel consumption through strategic route planning and effective time management.
  • Demonstrated strong communication skills, coordinating with dispatchers and customers for timely pickups and deliveries.
  • Navigated challenging road conditions safely, avoiding accidents and damage to the cargo.
  • Contributed to company''s reputation for reliability, consistently meeting or exceeding deadlines for deliveries.
  • Improved customer satisfaction by providing professional and courteous service during deliveries.
  • Collaborated effectively with team members, sharing information about best practices for efficient driving and route planning.
  • Exhibited exceptional attention to detail when loading and unloading freight to prevent damages or discrepancies.
  • Built strong relationships with clients through consistent punctuality, dependability, and professionalism during pickups and deliveries.
  • Increased productivity by managing hours of service effectively, maximizing drive time while staying within regulatory limits.
  • Handled unforeseen challenges calmly, communicating promptly with dispatchers to find solutions in a timely manner.
  • Streamlined documentation processes by accurately logging trip details, ensuring proper billing and record-keeping procedures were followed.
  • Assured compliance with DOT regulations when transporting hazardous materials by following stringent safety protocols at all times.
  • Adapted quickly to changing weather conditions or traffic patterns while maintaining efficiency in deliveries without compromising safety standards.
  • Prioritized thorough vehicle inspections before each trip by ensuring that equipment was functioning optimally.
  • Fostered positive working relationships with dispatchers and fellow drivers, promoting a collaborative environment for all team members.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Inspected load security and checked for damages.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
  • Removed and unloaded packages from refrigerated trucks for customer deliveries, using extreme care to avoid damage to goods.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Verified contents of inventory loads against Bills of Lading.

Director of Operations & Programs

Met-A-Morphosis Educational Services
06.2018 - 06.2022
  • Consistently established standards and structures for discipline and behavior management to maintain a productive environment.
  • Developed and implemented strategic plans to promote program growth and sustainability.
  • Expertly managed program budgets, ensuring accurate financial reporting and compliance with funding requirements.
  • Oversaw program operations, including staff management, logistics, and vendor/partner relationships
  • Established and maintained program policies and procedures in adherence to best practices and industry standards
  • Assessed program risks and devise risk management strategies to mitigate potential issues
  • Evaluated program performance and outcomes using data-driven insights for continuous improvement and innovation
  • Collaborated effectively with internal and external stakeholders to advance program goals and objectives
  • Led cross-functional teams, ensuring clear communication and coordination across departments to achieve program objectives
  • Cultivated positive relationships with funders, partners, and other stakeholders to support program sustainability and growth
  • Actively identified and pursued new program opportunities, staying up-to-date on industry trends and emerging best practices

Dean of Culture

CICS Longwood
06.2019 - 02.2022
  • Enhanced school culture by implementing initiatives focused on diversity, equity, and inclusion.
  • Developed a positive learning environment through the establishment of clear expectations and guidelines for student behavior.
  • Collaborated with faculty to design curriculum promoting cultural awareness and respect among students.
  • Implemented restorative justice practices to address conflicts among students and foster a sense of community.
  • Created a comprehensive professional development program for teachers focusing on culturally responsive teaching strategies.
  • Organized school-wide events celebrating various cultures, fostering cross-cultural understanding and appreciation.
  • Served as a liaison between administration, faculty, parents, and students to address concerns related to discipline and school climate.
  • Improved student engagement in extracurricular activities by collaborating with staff to create inclusive clubs and programs.
  • Reduced incidents of bullying by implementing a comprehensive anti-bullying campaign involving students, staff, and families.
  • Monitored disciplinary data trends to identify areas of concern or improvement within the school's culture framework.
  • Worked closely with counseling services to support at-risk students in addressing behavioral challenges and achieving academic success.
  • Led training sessions for new faculty members on effective classroom management techniques aligned with the school's culture goals.
  • Coordinated character education lessons across grade levels to instill universal values such as respect, empathy, responsibility, integrity, perseverance, self-discipline throughout the student body.
  • Championed parent involvement by organizing workshops focused on supporting their children's social emotional growth at home as well as at school.
  • Facilitated peer mediation sessions promoting conflict resolution skills among students.
  • Assessed effectiveness of current culture-related policies in maintaining an inclusive atmosphere; recommended necessary modifications.
  • Evaluated impact of school-wide culture initiatives, using data to inform future planning and decision-making.
  • Developed a system for tracking student behavior patterns, identifying areas of concern and implementing targeted interventions.
  • Fostered open lines of communication among all stakeholders to ensure a cohesive approach to maintaining an inclusive school culture.
  • Responded to complaints or investigations involving student behavior and documented, managed and reported on student discipline data.
  • Oversaw and developed student mediation and conflict resolution programs.
  • Guided and supported faculty and staff in development of new programs.
  • Developed and implemented student success initiatives to recognize and encourage achievement.
  • Led parent and student orientations around campus discipline and expectations.
  • Led and responded to safety and security violations and emergencies.
  • Created and followed protocols for the safe and orderly entry, exit, and movement of students throughout the school grounds.
  • Collaborated with leadership teams in behavioral crisis management and acute behavioral issues.
  • Proactively circulated throughout classrooms and hallways during the day to gain valuable context on student behavior and help support positive school culture.
  • Supervised breakfast, lunch, in-between class transitions, recess, enrichment, and dismissal, making sure students are always where they are supposed to be and ensuring a professional school culture at these times.
  • Kept extremely accurate student discipline records, documenting all conferences, detentions, suspensions, hearings, and phone calls for behavior.
  • Consulted resources to address social and emotional/health issues that may impact student performance/behavior.
  • Highly present and visible during school hours, relentlessly ensuring the school has an amazing school culture.
  • Coordinated student apologies and school culture messages at morning circles and community meetings.

Advisor

Noble Network Charter Schools
06.2017 - 06.2019
  • Conducted thorough reviews of students' existing academic goals, identifying areas for improvement or adjustment.
  • Helped students define and develop realistic educational career plans through schedule planning throughout the academic year.
  • Meet with advisee during orientation to assist students with an initial adjustment to university academic life. Special sessions should be scheduled throughout the academic year.
  • Followed up with the advisee on any report of unsatisfactory work (notice of class probation for poor attendance, a notice of failing grades, and incomplete grades

Disciplinarian

Noble Network Charter Schools
06.2017 - 06.2019
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed solid and authentic relationships with students while maintaining high expectations to advance positive school culture.
  • Collaborated with administrators, teachers, social workers, and other stakeholders who are involved with a student’s success to determine the best plan for each student.
  • Managed a caseload of students that needed additional behavioral support.
  • Reviewed data and developed procedures and plans to push behavior data in the right direction.
  • Monitored arrival, passing periods, lunch, and dismissal.
  • Ensured the safety and security of the building and campus

Math Teacher

Noble Network Charter Schools
06.2017 - 06.2019
  • Enhanced students'' understanding of complex mathematical concepts by incorporating hands-on activities and real-world examples into lessons.
  • Developed effective assessment strategies for measuring student progress in alignment with instructional goals.
  • Collaborated with colleagues to create interdisciplinary lesson plans, promoting a deeper understanding of mathematical connections across subjects.
  • Adapted teaching style to accommodate diverse learning needs, resulting in improved academic performance for all students.
  • Designed and implemented long-term, unit, and lesson plans aligned to the SAT domains and dimensions.
  • Utilized data from in-class and Network-wide formative and summative assessments to drive instruction and intervention.
  • Invested our students in the joy and benefits of manipulating numbers.

Dean of Students

Mastery Charter Schools
10.2011 - 06.2017
  • Improved campus-wide student engagement by implementing innovative programs and activities.
  • Enhanced student retention rates through the development of comprehensive support services and academic interventions.
  • Promoted a positive campus culture by fostering collaboration among faculty, staff, and students.
  • Streamlined administrative processes for greater efficiency in handling student concerns and issues.
  • Built a strong, cohesive culture supported by effective, consistent systems and structures.
  • Coached and developed the school’s middle management team to assume greater leadership responsibilities.
  • Modeled effective instruction and behavior management for teachers.
  • Built effective relationships with parents, community partners, and other external stakeholders.
  • Worked alongside the principal to manage and evaluate deans and instructional coaches.
  • Observed and formally evaluated teachers.
  • Led school-wide professional development and planning, involving teachers and parents in the development and implementation of state-required performance objectives and curriculum.
  • Maintained an effective learning climate for over 800 scholars.
  • Facilitated all student safety programs, including coverage for Student Safety Corridors.
  • Acted as the point person for all student disciplinary issues and communication with parents regarding student-support issues.
  • Established and maintained strong communication lines with parents.
  • Assisted in planning, development, and implementation of individual student behavior plans, contracts, attendance probation, and disciplinary probation.
  • Served as a resource to staff in addressing classroom management issues.
  • Held conferences with teachers about instructional planning and assessment to improve classroom management.
  • Assisted in developing programs to promote positive student behavior and intervention strategies.
  • Conferred appropriate consequences for behavior, including detention, in-school suspension, out-of-school suspension, and recommendations for withdrawal/expulsion.
  • Provided leadership in the development and implementation of student disciplinary systems.
  • Assisted in staff development activities and trainings.
  • Conducted in-service and training for new employees to the building/department.

Education

Bachelor of Arts - Business Administration

Southern New Hampshire University
Hooksett, NH
05.2024

Associate of Arts - Business

City Colleges of Chicago-Olive-Harvey College
Chicago, IL
12.2017

Skills

  • Leadership & Team Building
  • Transportation Operations
  • Community Development
  • Operations & Logistics
  • Performance Evaluations
  • Administration
  • PBIS
  • Project/Program Management & Coordination
  • Workshop & Seminar Presentations
  • Curriculum Development & Improvements
  • MTSS
  • Budget Management & Development
  • School Data Evaluation
  • Standardized Testing & Scores
  • Community Involvement
  • Restorative Justice/Practices
  • Behavioral Intervention
  • Strategic Planning

Trainings

Grounded & Connected Training – CICS Loomis-Longwood – Co-Facilitator 

2nd Annual LEAP Conference – Gary Comer College Prep – Panelist/Speaker 

Restorative Practice Training – ACE Technical Charter School – Facilitator 

Restorative Practice Training – Mastery Charter Schools – Pickett Campus – Co-Facilitator

Community Outreach

Mentoring Children of Purpose – People for People, Inc.Philadelphia, PA - Leader & Mentor

August 2008 – April 2010 

Youth Enrichment of Greater Exodus Baptist Church –  Philadelphia, PA - Youth Leader

June 2009 – May 2010

Chosen 300 Ministries – Philadelphia, PA Volunteer

August 2007 – May 2009

Coaching

Noble Network Charter School - Gary Comer College Prep - Chicago, IL – October 2017 – March 2019

Head High School JV Boys Basketball Coach 

Assistant High School Varsity Boys Basketball Coach


Michael Finely Basketball Camp – Chicago, IL July 2007 – August 2009


Steven Hunter Basketball Camp – Chicago, IL July 2007 – August 2009

Timeline

Line Haul Truck Driver & Trainer

Central Transport
04.2023 - Current

Intermodal Driver

Swift Transportation
02.2023 - 04.2023

Regional Truck Driver

Cr England - Global Transportation
09.2022 - 02.2023

Dean of Culture

CICS Longwood
06.2019 - 02.2022

Director of Operations & Programs

Met-A-Morphosis Educational Services
06.2018 - 06.2022

Advisor

Noble Network Charter Schools
06.2017 - 06.2019

Disciplinarian

Noble Network Charter Schools
06.2017 - 06.2019

Math Teacher

Noble Network Charter Schools
06.2017 - 06.2019

Dean of Students

Mastery Charter Schools
10.2011 - 06.2017

Bachelor of Arts - Business Administration

Southern New Hampshire University

Associate of Arts - Business

City Colleges of Chicago-Olive-Harvey College
Ryan Williams