Ryan Williams
Customer Service
Sanford,United States
Summary
Results-driven customer service professional with extensive experience in delivering exceptional client satisfaction. Proven ability to solve problems effectively, foster team cohesion, and prioritize customer needs. Committed to continuous learning and professional development in the customer service field.
Overview
6
6
years of professional experience
Work History
ACC Mechanic
Walmart
Sanford, NC
12.2024 - Current
- Resolved customer service issues in a timely manner while providing excellent customer service at all times.
- Provided customer service support to clients.
- Assessed vehicles or machinery to accurately diagnose and repair issues.
- Aligned wheels using alignment equipment and wheel-balancing machines.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Reviewed work orders and completed tasks.
- Performed maintenance, oil changes, tire repairs, tire changes, rotation, and other key services.
Delivery Driver
Amazon
, United States
10.2022 - 09.2024
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Received daily delivery instructions and route assignments from dispatch.
- Navigated routes with relevant map programs and GPS systems.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Contacted customers prior to delivery to coordinate delivery times.
Cashier
Food Lion
, United States
01.2020 - 11.2022
- Excellent customer service
- Addressing customer questions and concerns
- Assisting team members
- Scan and bag customers items
Customer Lead
Food Lion
Hope Mills, United States
10.2018 - 01.2020
- Training new team members
- Assisting customers with any issues or inquiries
- Register work as needed
- In charge of lockup at night
- Zoning merchandise
- Set up displays and signs
Education
High School -
Home Schooling
07.2017
Skills
- Leadership Skills
- Customer Service
- Adaptability
- Computer Skills
- Communication Skills
- Fast Learner
- Problem Solving
- Time Management
- Ability to Work in a Team
- Creativity
- Ability to Multitask
- Ability to Work Under Pressure
References
- Ty Curry, from Food Lion, +1 910-223-5540
- Zack, from Amazon Dishpatch, 336-455-2147
Personal Information
- Date of Birth: 09/09/00
- Nationality: American
Extraskills
- IT A+, 09/01/24, Currently studying for A+ certification
- Live Chat Agent Course, 10/01/24, Has taken a course for live chat agents
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimePart TimeWork Location
RemoteTimeline
ACC Mechanic
Walmart
12.2024 - Current
Delivery Driver
Amazon
10.2022 - 09.2024
Cashier
Food Lion
01.2020 - 11.2022
Customer Lead
Food Lion
10.2018 - 01.2020
High School -
Home Schooling
Similar Profiles
Lori VayoLori Vayo
Customer Service Representative at WalmartCustomer Service Representative at Walmart
SHAKERRA JACKSONSHAKERRA JACKSON
Lift Operator at WalmartLift Operator at Walmart
SHEHNAZPREET KAURSHEHNAZPREET KAUR
Customer Service Representative at WalmartCustomer Service Representative at Walmart