Summary
Work History
Education
Skills
Timeline
SalesAssociate

Ryan Wilson

Fenton,MO

Summary

Proactive and results-driven, I excelled as a Sales Associate at Kohl's, enhancing customer satisfaction through expert customer service and efficient problem-solving. Skilled in retail operations and merchandise display, I significantly contributed to store organization and inventory management, ensuring a positive shopping experience and fostering teamwork.

Work History

Sales Associate

Kohl's
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Used in-store system to locate inventory and place special orders for customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.

Education

Diploma -

Fox High School
Arnold, MO
06.2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Verbal/written communication
  • Retail store operations
  • Merchandise display
  • Display setup

Timeline

Sales Associate

Kohl's

Diploma -

Fox High School
Ryan Wilson