RYAN WILTFONG
Shawnee,KS
Summary
Results-oriented Manager with extensive experience in industrial sales and facility operations, driving substantial revenue growth through strategic customer relationship management and team leadership. Demonstrated expertise in communication, negotiation, and problem-solving, consistently achieving sales targets while implementing operational enhancements that significantly impact performance. Recognized for exceptional productivity and efficient task completion within high-pressure environments.
Overview
18
18
years of professional experience
Work History
Regional Sales Manager
Prairie Industrial Group, LLC
Shawnee, KS
02.2024 - Current
- Company Overview: Specializes in hydro excavation and liquid vacuum services
- Cultivated new opportunities while managing current clients.
- Established relationship with key accounts in the region through regular visits and communications
- Increased sales by identifying and seizing new business prospects.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Resolved customer complaints regarding sales and service.
- Collaborated with internal teams on product launches, pricing changes, and new initiatives.
- Maintained all sales records and complied with expense budgets.
- Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
- Analyzed customer feedback to identify areas of improvement in products, services, and processes.
- Coordinated with logistics to ensure timely arrival to clients.
- Conducted cold calls to offer services to potential customers.
- Negotiated pricing, terms, and implementation dates.
Over the Road Company Driver
System Transport Flatbed Division
Olathe, KS
12.2023 - 01.2024
- Company Overview: Cross country fleet servicing thru long haul, regional, dedicated, and custom tailored logistics
- Maintained flawless driving record throughout employment.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Delivered freight on time to specified destinations according to predetermined schedules.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Prepared detailed reports outlining trip, vehicle and trailer details.
- Maintained ongoing communications with operations center personnel to keep teammates informed.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
- Reported any mechanical issues or damage to supervisor immediately.
- Maintained accurate records of deliveries, including signatures from recipients as proof of delivery
- Documented daily mileage logs, fuel consumption reports and other relevant information accurately in log book.
- Recorded expenses and maintained receipts.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Worked well with dispatchers to communicate route and schedule changes.
SALES REPRESENTATIVE
FORTE PRODUCTS
Kansas City, MO
02.2023 - 08.2023
- Company Overview: Plastic manufacturing products using Rotational molding, injection molding, vacuum/thermoforming, and fiberglass molding
- Manage/Grow an existing customer book of business
- Identify, develop, and maintain customer relationships
- Understand the variety of manufacturing processes and capabilities of Forte Products
- Effectively communicate customer needs to internal departments
- Provide customer reports and updates on a regular basis
- Participate in weekly updates on current projects and bids
- Prepare quotes and proposals for customer projects
- Effectively present Forte Products services to customer
REGIONAL SALES MANAGER
LIGHTING ETC INCORPORATED, LEI
Pearland, Texas
01.2012 - 01.2023
- Company Overview: Premier specialty manufacturer of heavy wash-down and water-resistant lighting products for the U.S
- Food production and agricultural industry
- Projected $2.9 million in sales and achieved 100% of target 2021
- Exceeded sales goals 9 out of 10 years
- Drive market share and sales for lighting in assigned geography
- Develop strategic, long-term relationships with key decision makers at end user accounts
- Fostered relationships with distributors to expand end user base and retain business
- Identified customer needs to deliver relevant product solutions and meet target budgets
- Educate customers and demonstrate various lighting solutions to assist customers in the best possible product selections
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals
- Guided and executed projects through sales and design from concept to completion
- Participate in field visits and perform product demos to customers in addition to creating and delivering impactful presentations to engineers to enthuse them to specify LEI Lighting for plant projects
- Food production and agricultural industry
PARKING GARAGE MANAGER
PLATINUM PARKING
Houston, Texas
04.2009 - 12.2011
- Company Overview: Providing parking management, leasing, enforcement, trades management & construction services
- Monitored worker skills and training to correctly delegate assignments for maximum performance
- Assigned and scheduled work of auto service staff handling 2 vehicles per day
- Coordinated daily operations to maintain compliance with Fire Code
- Inspected completed work to assess quality and identify a pre-established checklist that is based on the specifications
- Determined schedules, sequences and assignments for work activities, based on priority, and personnel skill
- Established and enforced clear safety policies to protect workers from injury
- Investigated accidents and injuries, preparing reports on findings
- Worked with Houston PD to alleviate traffic accidents during peak times of day
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services
OUTSIDE SALES REP
SMC
Springfield, Missouri
10.2006 - 12.2008
- Company Overview: Full-service, business-to-business distributor for electrical, automation, data communication and industrial/safety products
- Educated customers on product features and technical details to highlight benefits
- Collaborated with other departments to complete sales transactions
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction
- Organized sale calls with customers and vendors
- Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements
- Liaised with vendors to coordinate delivery schedules and promote customer satisfaction
Education
Bachelor of Science - Marketing, Advertising & Promotion
Missouri State University
Springfield, MissouriAssociate of Arts -
Garden City Community College
Garden City, KansasClass A Commercial Driver’s License
160 Driving Academy
LenexaSkills
- Contract negotiations and proposals
- Project management
- Networking
- Budget/Planning
- Cold calling
- Product and service sales
- Competitor research
- Territory expansion
- Sales presentations
- CRM software
- Hunter mentality
- Self-starter
- Time management
Activities
- Allen Bradley/Rockwell Automation Training School Certified
- Abou Ben Adhem Shrine- 32nd Degree Scottish Rite Mason, Springfield Missouri
- Garden City Community College- Garden City Football
- Missouri State University- Missouri State Football
- Missouri State University Alumni Association
Timeline
Regional Sales Manager
Prairie Industrial Group, LLC
02.2024 - Current
Over the Road Company Driver
System Transport Flatbed Division
12.2023 - 01.2024
SALES REPRESENTATIVE
FORTE PRODUCTS
02.2023 - 08.2023
REGIONAL SALES MANAGER
LIGHTING ETC INCORPORATED, LEI
01.2012 - 01.2023
PARKING GARAGE MANAGER
PLATINUM PARKING
04.2009 - 12.2011
OUTSIDE SALES REP
SMC
10.2006 - 12.2008
Bachelor of Science - Marketing, Advertising & Promotion
Missouri State University
Associate of Arts -
Garden City Community College
Class A Commercial Driver’s License
160 Driving Academy
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