Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ryan Witt

Portland,Oregon

Summary

I began my journey in Panda as a counter help. As I learned and excelled in my role I saw the opportunity for growth in professional development and personal finances. I made the decision to peruse my promotion towards management roles. As a shift leader I saw my strengths in leading and developing strong relationships with my team and guests. As an assistant manager I discovered my curiosity for business, which lead me to take on personal development and trainings. This then lead to my promotion to general manager. As a general manager I uncovered my passion for training and development, marketing, and community outreach. I am confident in the skillsets I have learned throughout my roles in Panda, and I am excited to transition into marketing roles as I continue to expand my skills and experiences.

Overview

7
7
years of professional experience

Work History

General Manager

Panda Restaurant Group, Inc., Panda Express
10.2021 - 11.2023
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.

Assistant Manager

Panda Restaurant Group, Inc., Panda Express
07.2019 - 10.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Created employee schedules to align coverage with forecasted demands.
  • Defined clear targets and objectives and communicated to other team members.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Shift Leader

Panda Restaurant Group, Inc., Panda Express
06.2018 - 07.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Developed and implemented new processes and procedures to streamline operations.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Resolved conflicts between employees to maintain positive and productive work environments.

Counter Help

Panda Restaurant Group, Inc., Panda Express
05.2017 - 06.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

High School Diploma -

Tualatin High School
Tualatin, OR
06.2019

Skills

  • Supply Chain Management
  • Project Management
  • Advertising and Marketing
  • P&L Management
  • Loss Prevention
  • Schedule Management
  • Business Development
  • Operations Management
  • Community Outreach
  • Team Training and Development

Accomplishments

    Landmark Curriculum:

    -Landmark Forum

    -Landmark Communications: Access to Power

    -Landmark Communications: Power to Create

    -Landmark Money Seminars: Concern to Freedom


    Tony Robbins

    -Unleash the Power Within

Timeline

General Manager

Panda Restaurant Group, Inc., Panda Express
10.2021 - 11.2023

Assistant Manager

Panda Restaurant Group, Inc., Panda Express
07.2019 - 10.2021

Shift Leader

Panda Restaurant Group, Inc., Panda Express
06.2018 - 07.2019

Counter Help

Panda Restaurant Group, Inc., Panda Express
05.2017 - 06.2018

High School Diploma -

Tualatin High School

Similar Profiles

CREATE PROFILE
Ryan Witt