Dedicated Customer Service professional with expertise in service delivery and strong multitasking abilities. Driven to develop and maintain professional relationships to maximize profitability and achieve business objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Councilor
Ymca Of Greater Houston
The Woodlands, TX
01.2024 - Current
Assisted in developing weekly lesson plans for various age groups.
Facilitated group problem-solving discussions to build positive relationships among campers.
Encouraged camper participation in recreational activities through enthusiastic leadership style.
Ensured precise documentation through consistent maintenance of records including daily attendance logs, incident reports, and medical forms.
Communicated regularly with parents regarding their child's progress at camp.
Helped campers build confidence and self-esteem through consistent guidance and mentoring.
Created an environment conducive to learning by implementing positive reinforcement strategies.
Glass Glazier
Woodlands Glass Company
The Woodlands
03.2020 - Current
Carefully and accurately measured and marked outlines and patterns on glass to indicate cutting lines
Measured areas in need of glass installations and identified best product solution for each specific job
Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints
Illustrated commitment to high standards of quality, accuracy and service.
Cook
Raising Cane's
Spring
05.2023 - 11.2023
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business
Prepared food items in compliance with recipes and portioning control guidelines
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Lifeguard Assistant Manager
Ds Recreational Services
Spring
04.2022 - 10.2022
Monitored pool area for violations and potential hazardous situations
Handled chemicals such as chlorine to maintain safety and cleanliness quality standards of pool water
Evaluated employees' daily job performance by adhering to development plans and personnel performance action plans.
Lifeguard
Ds Recreational Services
Spring
04.2021 - 10.2021
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
Provided friendly customer service to guests and addressed concerns
Monitored safety of guests in and around swimming pool
Attentively monitored swimmers to identify distress.