Ryan Wobensmith
North Port
Summary
Successful professional with 10+ years of experience in hospitality and customer service with experience in training and mentorship.
Overview
9
9
years of professional experience
Work History
Health Advisor
USHEALTH Group
Nashville
2023.10 - Current
- Tracked interactions and managed customer relationships using CRM software to enhance engagement.
- Executed timely follow-ups to boost customer satisfaction and drive repeat business.
- Cultivated strong customer relationships through exceptional service delivery.
Senior Account Executive
Tampa City Connections
Tampa
2022.04 - 2023.08
- Trained new team members on sales techniques and customer engagement to improve onboarding experience.
- Developed and implemented sales strategies that increased team performance and achieved targets.
- Motivated team members through recognition programs and performance reviews to foster a positive work environment.
Bartender
The Pub, Tavern Restaurant Group
Tampa
2020.09 - 2023.01
- Crafted unique cocktails and beverages tailored to patron preferences.
- Delivered personalized customer service, contributing to memorable guest experiences.
- Ensured cleanliness and organization of bar area, promoting a welcoming environment.
Bartender
La Casa Sena
Santa Fe
2019.04 - 2019.09
- Executed opening and closing duties, ensuring well-stocked supplies for seamless operations.
- Built strong working relationships with team members through clear and effective communication.
- Welcomed customers and delivered exceptional service, enhancing overall customer experience.
Bartender
TopGolf
Nashville
2017.09 - 2019.03
- Managed bar tabs and transferred open tabs to dining area, ensuring seamless service for wait staff.
- Balanced daily registers and produced sales reports for management, providing insights on daily performance.
- Coordinated special events to attract customers and increase revenue.
Education
Associate of Arts - General Studies
St. Petersburg College
Clearwater, FLSkills
- Client management
- CRM software proficiency
- Sales strategy
- Satisfaction enhancement
- Performance evaluation
- Training
- Problem solving
- Team building
- Effective communication
Timeline
Health Advisor
USHEALTH Group
2023.10 - Current
Senior Account Executive
Tampa City Connections
2022.04 - 2023.08
Bartender
The Pub, Tavern Restaurant Group
2020.09 - 2023.01
Bartender
La Casa Sena
2019.04 - 2019.09
Bartender
TopGolf
2017.09 - 2019.03
Associate of Arts - General Studies
St. Petersburg College