High-performing learning-focused professional with extensive track record in coordination of learning and development initiatives through socially just praxes and principles of instructional design. Demonstrated ability to creatively design impactful curricula and effective data analysis methods to enhance learning retention and operational efficiency.
Overview
3
3
years of professional experience
Work History
Residence Hall Coordinator
Sacramento State University
07.2023 - Current
Design, sequence, train and implement the University Housing Services Residential Curriculum (Educational Priority, Learning Goals, Learning Outcomes, Facilitation Guides and associated rubrics).
Assess, through the use of qualitative-data inducing survey methods, the learning model implemented and evaluate data to make accurate predictions and projections for future operational enhancement.
Chair the Residential Curriculum committee through meeting facilitation, scheduling, establishment of objectives and KPIs.
Articulate professional expectations and establish goal-setting experiences for 2024 - 2025 Residential Learning Community model.
Create and facilitate training sessions for paraprofessional leaders to enhance learning and operational efficiency.
Develop the onboarding process and training of newly hired residential live-in staff.
Sequentially design, coordinate and implement competency-based professional staff level training and development utilizing educational objectives.
Curate a professional staff competency library to ensure training and development efficiency for future facilitation(s).
Ideate, charge, and staff professional level committees (Paraprofessional Training & Development; Recruitment & Selection) to promote a culture of learning in departmental community.
Analyzed employee recruitment data to identify key areas of growth potential for newly onboarded employees based on competency indicators/knowledge-skill-abilities (KSAs).
Spearhead development of Bloom's Taxonomy rubric-based employee bi-annual evaluation.
Enhance residential engagement by organizing and implementing diverse programmatic initiatives to enhance student belonging.
Promote academic success by connecting students with relevant resources such as tutoring services or study groups.
Coordinated large-scale processes, ensuring seamless transitions for residents numerous times per academic year.
Coach, develop and evaluate a staff of up to twelve (12) undergraduate paraprofessional appointees.
Train and advise six (6) residential student government leaders while indirectly advising 21 programmatic design volunteer members.
Schedule, supervise and evaluate up to 22 Front Desk paraprofessional employees staffing 2 community front desks.
Facilitate academic advising and ongoing support to a caseload of 15 students living on campus.
Graduate Intern for New Student Programs (NODA)
University of Massachusetts, Boston
05.2023 - 07.2023
Co-facilitated foundational training and professional development workshops to propel staff members into success while interacting with peers, visitors and related institutional staff and stakeholders.
Assessed effectiveness of Orientation initiatives to ensure achievement of operational KPIs.
Synthesized quantitative and qualitative data to share with staff members on key areas of strength and continuous improvement.
Standardized Facilitation Guides to allow for seamless initiative implementation.
Supervised and provide intentional guidance to 28 Orientation Leaders through one-on-one dialogue and group advising strategies.
Curated team experience assessment to identify concerns or highlights of employee morale to infuse belonging into team culture.
Assistant Residence Hall Director
University of San Francisco
07.2022 - 07.2023
Executed paraprofessional employee training and development workshops for 92 staff members with emphasis on competency-based objectives and principles of inclusive excellence.
Enhanced development of curricular strategies to facilitate authentic learning and developmental achievement.
Identified additional passive and active learning strategies for implementation that allowed for a holistic educational on-campus living experience.
Assessed departmental practices through socially just frameworks to ensure that learning occurred at educational initiatives.
Coached and evaluated a staff of 16 paraprofessional staff through one-on-one conversations and team meetings to ensure operational efficiency and a culture of care and learning.
Fostered critical reflection among team members around best practices for learning facilitation through workshops and roundtable discussions.
Recruited 92 new and returning paraprofessional staff through Bloom's Taxonomy-centered interview questionnaires.
Liaised with community partners to identify key areas of development in learning and holistic support for students through a mission-vision-values and ethic-of-care lenses.
Organized and developed successful initiatives that promoted self-development, academic enrichment, and community-building.
Supported the recruitment of three (3) professional staff candidates through serving as candidate liaison.
Graduate Intern for Leadership & Learning
University of San Francisco
01.2023 - 05.2023
Designed a comprehensive learning model for the office to enhance student learning experiences in collaboration with senior leadership.
Introduced and designed innovative assessment practices focused on learning and successful achievement of department Learning Goals and subsequent Learning Outcomes.
Identified appropriate objectives to be sequenced with incidents of misconduct that ensured engaged and focused learning.
Developed Facilitation Guides to ensure objectives for corresponding violations were achieved and structured appropriately to induce gradual content mastery.
Facilitated community standards meetings that were structured by Facilitation Guides with associated learning outcomes to ensure objectives were met.
Education
Master of Arts - Higher Education & Student Affairs
University of San Francisco
San Francisco
05-2024
Skills
Training & Development
Student Engagement
Socially Just and Inclusive Excellence
Curriculum Design
Assessment Development
Staff Recruitment & Onboarding
Data Analysis
Supervision & Management
Program Design
Learning Management Systems
Timeline
Residence Hall Coordinator
Sacramento State University
07.2023 - Current
Graduate Intern for New Student Programs (NODA)
University of Massachusetts, Boston
05.2023 - 07.2023
Graduate Intern for Leadership & Learning
University of San Francisco
01.2023 - 05.2023
Assistant Residence Hall Director
University of San Francisco
07.2022 - 07.2023
Master of Arts - Higher Education & Student Affairs
University of San Francisco
Similar Profiles
Mandy LimMandy Lim
Nursing Student at Sacramento State UniversityNursing Student at Sacramento State University