Summary
Overview
Work History
Education
Skills
Websites
References
Hobbies and Interests
Certification
Interests
Timeline
Generic

Ryan Wunderlin

Canoga Park,United States

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Operations Manager

Pacific Air Industries, LLC
03.2023 - Current
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Increased profit by streamlining operations and correcting RMA/Quality Issues within the operation.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Designed and executed several warehouse specific procedures designed for and also achieving increased efficiency for pick, pack and ship operations.
  • Increased receiving rate by streamlining job roles and rolling out new procedures for receiving team.
  • Developed and maintained relationships with external vendors and suppliers.
  • Oversaw Quality specific to Aerospace and worked closely with DAR in area.
  • Certified with Denver World Trade Center in Export Compliance.

Warehouse Manager

Consumer 2.0 DBA Rently
10.2021 - 03.2023
  • Increased total productivity in department by 230% in one year
  • Implemented new KPI and SOP procedures which directly resulted in more streamlined workflows and order output
  • Coordinated cross training and cross department collaboration
  • Conducted safety training and training on equipment such as Forklifts, man lifts and scissor lifts resulting in 50% of day-to-day staff certified on heavy equipment
  • Rolled out fresh CRM system which increased department productivity
  • Coordinate and collaborate with shipping partners such as UPS, FedEx, Amazon and DHL with our overseas partners for proper deliveries and expectations; doing this got us a 75% rate drop for shipping needs.

Senior Call Center Supervisor

Consumer Attorney Marketing Group
01.2017 - 10.2021
  • Oversaw a 60+ person call center both remotely and in person
  • Conducted regular training with the leads and other key staff on business updates and any retraining that may need to be conducted
  • Built and implemented new KPI tracking system that increased productivity on both the associate and leadership level by 10%.

Production & Fulfillment Manager

Elpeus Technologies
11.2014 - 10.2016
  • Implemented entire manufacturing process of product from raw material all the way to final QA and shipment
  • Increased productivity by 300% by implementing new attendance and KPI tracking documentation
  • Lead and provide weekly analytics via board meetings with higher ups across the United States
  • Hired 10 new associates within a 6-month period increasing total headcount by 100%.

Avionics Communication Repairer

United States Army/Army National Guard
03.2008 - 03.2014
  • Troubleshoot and repair avionics communication components within all United States Army aircraft
  • Annual, monthly and Weekly training seen through and conducted with members of direct team and subordinates
  • Read technical manuals, blueprints and schematics to solve issues on Army Airframes.

Education

Bachelor of Science - Operations Management

Southern New Hampshire University
Online
08.2025

Forklift & Heavy Equipment - undefined

Toyota
02.2022

General - undefined

Pierce College
05.2018

Avionics Communication Repairier - undefined

United States Army
04.2009

Skills

  • Data Analysis
  • Performance monitoring
  • Business Development
  • Organizational Management
  • Performance reporting
  • Logistics Oversight
  • Production
  • Inventory Management
  • Staff Training
  • Customer Relationship Management (CRM)
  • Logistics Management
  • Procedure Development
  • Export Compliance

References

References are always available upon request. I have plenty of references for personal and professional that I can provide.

Hobbies and Interests

  • Sports
  • Photography
  • Outdoors
  • Cars
  • Off-roading
  • Hiking
  • Kayaking

Certification

  • Export Compliance Certificate Training
  • Forklift Certified
  • Scissor Lift Certified
  • Six-sigma Green Belt - Initial training

Interests

Spending time with my family, going on car rides, learning, photography and listening to live music

Timeline

Operations Manager

Pacific Air Industries, LLC
03.2023 - Current

Warehouse Manager

Consumer 2.0 DBA Rently
10.2021 - 03.2023

Senior Call Center Supervisor

Consumer Attorney Marketing Group
01.2017 - 10.2021

Production & Fulfillment Manager

Elpeus Technologies
11.2014 - 10.2016

Avionics Communication Repairer

United States Army/Army National Guard
03.2008 - 03.2014

Bachelor of Science - Operations Management

Southern New Hampshire University

Forklift & Heavy Equipment - undefined

Toyota

General - undefined

Pierce College

Avionics Communication Repairier - undefined

United States Army

Similar Profiles

CREATE PROFILE
Ryan Wunderlin